Search Again: Re: Optigold ISP Digest #2014 - 01/07/04 From: Terri Hunt Date: Thursday, January 8, 2004 Time: 9:09:24 am Is there a way to print out a record of payments for a particular customer? Thanks, Terri -----Original Message----- From: isp-list@optigold.com [mailto:isp-list@optigold.com]=20 Sent: Thursday, January 08, 2004 1:59 AM To: Optigold ISP List Subject: Optigold ISP Digest #2014 - 01/07/04 Optigold ISP Digest #2014 - Wednesday, January 7, 2004 CCV on payment stub by "William Elliott" <Elliott@West21.com> fpm55server.tar corrupt? by "William Chase" <williamc@barrettcorp.com> Email Manager Account Link by "Rob Mastro" <emazing@avalon.net> Re: [Optigold ISP] fpm55server.tar corrupt? by "Shawn Hogan" <shawn@digitalpoint.com> RE: [Optigold ISP] fpm55server.tar corrupt? by "William Chase" <williamc@barrettcorp.com> Need to generate a report of invoices of non taxable customers. by "Clare Nerby" <cnerby@gdinet.com> Re: [Optigold ISP] fpm55server.tar corrupt? by "Shawn Hogan" <shawn@digitalpoint.com> RE: [Optigold ISP] fpm55server.tar corrupt? by "William Chase" <williamc@barrettcorp.com> Re: [Optigold ISP] Need to generate a report of invoices of non taxable c by "Shawn Hogan" <shawn@digitalpoint.com> Re: [Optigold ISP] Email Manager Account Link by "Shawn Hogan" <shawn@digitalpoint.com> Printed Receipt Format by "Dave Overton" <dave@syix.com> Resending Invoices by "Andrew Boening" <andrewb@goldenit.com.au> ---------------------------------------------------------------------- Subject: CCV on payment stub From: "William Elliott" <Elliott@West21.com> Date: Wed, 7 Jan 2004 08:15:43 -0500 Is the printed invoice configurable? If not, can you please change it so that there is a spot for the customer to fill in the CCV(2) code number? Our bank has begun to give us a slight discount for each authorization that includes a CCV(2) code. With the current printed invoice there is no place for the customer to include the CCV(2) code on the payment stub. Thanks ---------------------------------------------------------------------- Subject: fpm55server.tar corrupt? From: "William Chase" <williamc@barrettcorp.com> Date: Wed, 7 Jan 2004 09:00:30 -0400=20 Shawn, I have downloaded the FileMaker 5.5 server tarball from your ftp site three times and I believe the file is corrupted.. Can you have a look? Thanks. ---------------------------------------------------------------------- Subject: Email Manager Account Link From: "Rob Mastro" <emazing@avalon.net> Date: Wed, 7 Jan 2004 10:22:28 -0600 Heya- I'd like to be able to link an email to a cancelled account. We frequently receive confirmation of cancellation for outsourced services after we have cancelled the user account in OptiGold. I'm using OptiGold 3.1.2 and can only link to active accounts. Has this been dealt with in later versions or would it be possible to add? =20 --=20 Best regards, Rob mailto:emazing@avalon.net ---------------------------------------------------------------------- Subject: Re: [Optigold ISP] fpm55server.tar corrupt? From: "Shawn Hogan" <shawn@digitalpoint.com> Date: Wed, 07 Jan 2004 10:28:56 -0800 William Chase wrote: > I have downloaded the FileMaker 5.5 server tarball from your ftp site three > times and I believe the file is corrupted.. Can you have a look? What command are you using to extract it? - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ---------------------------------------------------------------------- Subject: RE: [Optigold ISP] fpm55server.tar corrupt? From: "William Chase" <williamc@barrettcorp.com> Date: Wed, 7 Jan 2004 14:13:19 -0400=20 tar -xvf fmp55server.tar -----Original Message----- From: Shawn Hogan [mailto:shawn@digitalpoint.com] Sent: Wednesday, January 07, 2004 2:29 PM To: Optigold ISP List Subject: Re: [Optigold ISP] fpm55server.tar corrupt? William Chase wrote: > I have downloaded the FileMaker 5.5 server tarball from your ftp site three > times and I believe the file is corrupted.. Can you have a look? What command are you using to extract it? - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html --------------------------------------------------- ---------------------------------------------------------------------- Subject: Need to generate a report of invoices of non taxable customers. From: "Clare Nerby" <cnerby@gdinet.com> Date: Wed, 7 Jan 2004 14:40:34 -0600=20 We are looking for the following information to print out, but we're not able to figure out how to obtain the information. We need to find customers who are NOT being billed for taxes (this includes tax exempt customers and our website accounts that are not being charged tax) for each month. We will need a report of those customers and we also need to see the invoice that goes with that account. Any ideas? We need an answer as soon as possible on this, if you could be so kind to help us out. Thanks! Clare Nerby GDINet 6033 Monona Drive, Suite 105 Monona, WI 53716 Phone: 800.482.4638 Fax: 608.240.4637 Email: cnerby@gdinet.com Website: http://www.gdinet.com =A0 ---------------------------------------------------------------------- Subject: Re: [Optigold ISP] fpm55server.tar corrupt? From: "Shawn Hogan" <shawn@digitalpoint.com> Date: Wed, 07 Jan 2004 12:41:50 -0800 William Chase wrote: > tar -xvf fmp55server.tar Try: tar -xzvf fmp55server.tar - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ---------------------------------------------------------------------- Subject: RE: [Optigold ISP] fpm55server.tar corrupt? From: "William Chase" <williamc@barrettcorp.com> Date: Wed, 7 Jan 2004 16:25:29 -0400=20 Yeah.. got it. The file didn't have the .gz extension so I thought it was just a tar. Thanks :) -----Original Message----- From: Shawn Hogan [mailto:shawn@digitalpoint.com] Sent: Wednesday, January 07, 2004 4:42 PM To: Optigold ISP List Subject: Re: [Optigold ISP] fpm55server.tar corrupt? William Chase wrote: > tar -xvf fmp55server.tar Try: tar -xzvf fmp55server.tar - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html --------------------------------------------------- ---------------------------------------------------------------------- Subject: Re: [Optigold ISP] Need to generate a report of invoices of non taxable customers. From: "Shawn Hogan" <shawn@digitalpoint.com> Date: Wed, 07 Jan 2004 19:11:34 -0800 Clare Nerby wrote: > We are looking for the following information to print out, but we're not > able to figure out how to obtain the information. >=20 > We need to find customers who are NOT being billed for taxes (this includes > tax exempt customers and our website accounts that are not being charged > tax) for each month. We will need a report of those customers and we also > need to see the invoice that goes with that account. Well, what if the customer has more than one invoice? > Any ideas? We need an answer as soon as possible on this, if you could be so > kind to help us out. If you simply want it to show based on invoices (instead of specific customers), your best bet would be to run the product sales report for non-taxable products for whatever date range you want.. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ---------------------------------------------------------------------- Subject: Re: [Optigold ISP] Email Manager Account Link From: "Shawn Hogan" <shawn@digitalpoint.com> Date: Wed, 07 Jan 2004 19:13:46 -0800 Rob Mastro wrote: > I'd like to be able to link an email to a cancelled account. > We frequently receive confirmation of cancellation for outsourced > services after we have cancelled the user account in OptiGold. >=20 > I'm using OptiGold 3.1.2 and can only link to active accounts. > Has this been dealt with in later versions or would it be possible to > add? No... the problem with that is a new customer could be using the login of an old canceled customer. Now, if it's auto-linking based on an email address on the customer's Services screen or in their override email address, it will link up regardless if they are canceled or not. It's just when manually linking based on login that it wouldn't work. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 ---------------------------------------------------------------------- Subject: Printed Receipt Format From: "Dave Overton" <dave@syix.com> Date: Wed, 7 Jan 2004 20:54:57 -0800 Thought I would be nice to our users, and mark the check number they gave us on the receipt that I send out. Worked great, until I did a receipt for a CC. Duh, the entire CC is printed on the receipt. Is there a way to make that not happen Shawn? The field in "Post Payment" has "Check, Bank, CC#" and auto CC charged of course fill in that field.... =20 Perhaps a different field for the CCs? Or a short "if the number is a CC number, then don't print all but the last 4 digits?" Dave Overton SYIX.COM Owner dave@syix.com 530-755-1751 x101 Fax 530-751-8871=20 ---------------------------------------------------------------------- Subject: Resending Invoices From: "Andrew Boening" <andrewb@goldenit.com.au> Date: Thu, 8 Jan 2004 16:24:07 +1100 Hi Shawn, I'm sure someone has come across this one before but not sure if it can be fixed. When chasing up accounts, I resend outstanding invoices to customers. On the previous invoices that are still open, the balance due is the balance of all the outstanding invoices. It makes it quite confusing for customers when you send a couple. Is there a way to change this? Cheers, Andrew Boening Channel & Corporate Manager andrewb@goldenit.com.au GoldenIT 28 Webb Street Narre Warren, VIC, 3805 Ph: (03) 9705 2511 Fax: (03) 9705 2544 Mobile: 0425 823 833 ---------------------------------------------------------------------- End of Optigold ISP Digest --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html --------------------------------------------------- --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Re: Optigold ISP Digest #2014 - 01/07/04 by Terri Hunt on Jan 8, 2004 at 9:09:24 am Re: Re: Optigold ISP Digest #2014 - 01/07/04 by Shawn Hogan on Jan 8, 2004 at 3:19:11 pm