 |  |
Randy Hinders wrote:
Re: Upgrade from PC Auth Hub to WebAuth
From: Shawn Hogan
Date: Wednesday, January 14, 2004
Time: 3:20:58 pm
> Who did you speak with over there? I have no problem calling over and
> lighting a fire under someone. This has been going on for since
> Thanksgiving. What are you telling your new customers? Is WebAuthorized
> supported or not? We have it and it isn't working nor can you fix it
> without help from them.
Well, WebAuthorize is supported (assuming their plug-in works). But if it
is the case that the new version of WebAuthorize does not work with it any
more, then support for it would be pulled. There are people using
WebAuthorize with Optigold currently, but I have no clue what version they
are using. It sounds to me like Tellan (or whoever owns it now) may have
changed the networking code of WebAuthorize without updating the FileMaker
plug-in they made for it. As far as who it was, I didn't talk to anyone, it
was via email.
> In order for us to roll out a new product line we are working on we need the
> ability to grow (hence buy more licenses from you). Dialing up for every
> credit card will not work.
Well truthfully, your best bet (which would have been my recommendation even
before you got WebAuthorize) would be to use a TCP/IP gateway that does not
require any software (like VeriSign Payflow Pro for example). Since Tellan
was sold so many times, I get the feeling they are not doing anything
further with their product line. MacAuthorize doesn't work on any MacOS
version produced in the last 6 years. PC Authorize doesn't support lots of
things that are required these days (like CVV2), etc...
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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