Search Again: Credit Card Processing Problems From: Kelly Shaw Date: Friday, January 16, 2004 Time: 8:41:18 am We just found out that somehow Optigold ran 4 or 5 charges for 10 of our customers through to our Credit Card Processing place (BOA eStores) without noting them as payments in Optigold. The only way we found out was when customers started calling and telling us that they were charged 5 times for what is normally a one time payment. Has anyone figured out why this is happening? One thing to note is that we have some sales associate computers that "hang" whenever they try to put through credit card payments. One of these computers was a brand new computer with a fresh install of Optigold. Kelly --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Credit Card Processing Problems by Kelly Shaw on Jan 16, 2004 at 8:41:18 am Re: Credit Card Processing Problems by Shawn Hogan on Jan 20, 2004 at 10:58:07 am Re: Credit Card Processing Problems by Kelly Shaw on Jan 20, 2004 at 4:16:18 pm Re: Credit Card Processing Problems by Shawn Hogan on Jan 20, 2004 at 4:22:54 pm credit card processing problems by Jon Guffey on Aug 23, 2004 at 2:27:37 pm