 |  |
Mike Oas wrote:
Re: Return Receipt...
From: hUnTeR
Date: Sunday, May 16, 1999
Time: 1:15:33 pm
>
> Actually,
>
> If I send email from Outlook 2000, I get a majority of responses back that
> users have read/opened/deleted before read email (they are using Eudora,
> Netscape Messenger, Outlook Express, Outlook xx etc). It's true that all
> mail clients do not offer it, but I see the majority of our users being able
> to process return receipts.
>
> The audit report is great, but then the user says "I didn't get it..." and
> then it's a pain reviewing qmail logs to see if, indeed, they did get the
> email. At least this way, I can say it was sent (based on the OG audit) and
> you read it on Tuesday at 8:45pm... ( this is where the excuse "oh, it must
> have been my husband" is used...)
>
> I prefer to use OG's SMTP mailer instead of a MAPI client for continuity.
> Of course, if it was a selectable feature, then individual OG users could
> determine its worth. :)
>
> Mike
>
> -----Original Message-----
> From: owner-isp-list@data-point.com
> [mailto:owner-isp-list@data-point.com]On Behalf Of Shawn Hogan
> Sent: Sunday, May 16, 1999 2:09 PM
> To: Optigold ISP List
> Subject: Re: [Optigold-ISP] Return Receipt...
>
> Mike Oas wrote:
>
> >I have a request for a future version of OG... for your SMTP mailer, could
> >you add a return receipt feature. Some sites support delivery
> notifications
> >for messages that have a Return-Receipt-To: <senders-email-address> header.
> >Thus, you could add this header to outbound email (you could define a
> >setting for invoices, receipts, letters etc.). So, if the recipient's
> email
> >client can handle return receipts (many do - Netscape messanger, Outlook
> >etc) we can determine if someone has definitely received and read the mail.
> >This will make it harder for the excuse "but I never received the invoice"
> >B.S. It would be nice to define a return email address separately for
> >invoices, receipts and letters... then I can have filters to parse them out
> >and store them separately.
.
I tend to agree...this isnt a good way to track this activity,
especially when users can STOP receipts from being sent back. I HATE it
when people send mail to a public mailing list with a return
receipt...it normally gets ported to /dev/null.
Find another way to audit.
--
Michael B. Weiner
Systems Administrator/Partner
The UserFriendly Network (UFN)
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