Search Again: Outgoing email problem From: David Snyder Date: Tuesday, February 3, 2004 Time: 8:17:43 am Shawn, Two things, 1. We are attempting to use ICverify batch files for our CC processing. How do we get the "credit card declined" letters to go out after we import the return file from ICverify? I have the following settings Autosend Decline Letter yes Autosend Decline Letter from Payment Que yes The decline letter is not being sent. I've checked the mail server smtp log as well as the "SMTP Mail Log.txt" file in the filemaker java extensions folder. Neither has any record of sending these emails. 2. Since the declines did not go out automatically, I decided to manually send them to each decline from the letter library. Several went out just fine, but, we sent one to a non-existant account (already deleted from the mail server), and the log file put the following entry in to the SMTP mail log.txt file 2004-02-03 10:47:27 1 NOT_DELIVERED mont64@volstate.net office@volstate.net Credit Card Declined From that point on, no mail is delivered from within Optigold. The audit trail shows the letters sent, but the SMTP mail log.txt file does not, and the mail server logs show no letters after this entry. What is wrong? ------------------------------------ David Snyder VOLstate, Inc. Tennessee's ISP http://www.volstate.net --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Outgoing email problem by David Snyder on Feb 3, 2004 at 8:17:43 am Re: Outgoing email problem by Shawn Hogan on Feb 3, 2004 at 11:28:26 am Re: Outgoing email problem by David Snyder on Feb 3, 2004 at 11:39:24 am Re: Outgoing email problem by Shawn Hogan on Feb 3, 2004 at 11:51:39 am Re: Outgoing email problem by David Snyder on Feb 3, 2004 at 12:07:07 pm