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Re: CC Declined notifications?

From: Shawn Hogan
Date: Tuesday, March 2, 2004
Time: 10:47:49 am

Jeremy Kinsey wrote:

> Ever since adding "ViaKlix" over our past Mac Authorize setup, we have
> not been able to have our CC Declined letter sent to those whose CC's
> are rejected. Any ideas how we can get this to work again? I'm lost.

If you process a card manually (with the Authorize CC) option on the
customer's payments screen, then look at the verbose network response, what
is the number and verbose response you are seeing on a decline?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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