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Re: Offer Code After SignupFrom: Shawn Hogan Date: Thursday, March 4, 2004
Time: 12:26:48 pmCallie Drummond wrote:
> I couldn't find anything in the knowledgebase about this so forgive me
> if it's a repeat question...
>
> The offer code works great when we put it in at the time the customer is
> signing up but sometimes our customer service rep forgets to put in that
> code at the time of sign up. Without making it mandatory, how do you
> add an offer code for that customer after they have already been added
> to the system?
It's not possible after the fact. Although there is nothing that the offer
code does that you can't do manually (create the credit invoice, set the
salesperson, etc.)
- Shawn
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Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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