Search Again: Re: releasing from hold From: Jeff Folk Date: Tuesday, March 23, 2004 Time: 4:48:44 pm 1) from the scripts menu in the customer record, fire the auto server=20 restore from hold script, or 2) click the Restore held customers button=20= on the main menu. When you answer "Yes" to that question, Optigold checks the "Release=20 hold now" checkbox. Regards; Jeff Folk On Mar 23, 2004, at 5:38 PM, Stephanie wrote: > When I receive a check or cash payment for someone on hold, it asks me=20= > if I want to release hold status.=A0 I choose yes, but when I go back = to=20 > the Main Menu and into the customer account, it still shows the status=20= > on hold. How can I get the server action to fire? > > =A0 > > Stephanie > > =A0 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Releasing from hold by Jessiquita on Nov 21, 2002 at 6:16:42 am Re: Releasing from hold by Shawn Hogan on Nov 21, 2002 at 9:16:45 am releasing from hold by Stephanie on Mar 23, 2004 at 3:39:00 pm Re: releasing from hold by Jeff Folk on Mar 23, 2004 at 4:48:44 pm