Search Again: Re: newbie From: Stephen Johnson Date: Thursday, April 1, 2004 Time: 12:59:03 pm On Thursday, April 1, 2004, at 12:12 AM, Shawn Hogan wrote: > Stephen Johnson wrote: > >> I am a little frustrated at trying to understand how to configure >> OptiGold to setup a customer and connect to and create an email >> account >> on the mail server. >> I seem to be missing some basic concepts about how user accounts, >> packages, products, and server events interact. I've read over >> Chapters >> 3 and 7 and Appendices C and D but still don't understand how to make >> things work. >> I have created a server event to create an email account, linked it to >> a product, and then added that product to the >> customer, but it is not working like I would expect it should. >> I don't know the questions I need to ask, I guess, and when I >> communicate with tech support the responses seem rather cryptic to me. >> >> Any suggestions? > > What type of server event is it setup as? Is it set as a billing cycle > event or some other type? Normally for email events, you would set it > up as > a Create Email event and it would not be bound to a billing cycle > product. It is set as a Create Email type and bound to a product marked as a Billing Cycle item with the number of emails for the type of account set. So, what gets set as a Billing Cycle item? Stephen --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Newbie by PageHit Internet Services [Lists] on Mar 11, 2000 at 3:04:27 pm Re: Newbie by Shawn Hogan on Mar 11, 2000 at 3:12:14 pm Re: Newbie by vstevens@hula.net on Mar 11, 2000 at 5:33:37 pm Re: Newbie by Shawn Hogan on Mar 11, 2000 at 6:20:12 pm newbie by David Morton on Aug 6, 2001 at 2:31:54 pm Re: newbie by Shawn Hogan on Aug 6, 2001 at 3:12:42 pm newbie by Anthony L. Griffin on Feb 19, 2002 at 8:04:46 pm Re: newbie by Justin Ainsworth on Feb 19, 2002 at 8:19:59 pm newbie by Stephen Johnson on Mar 31, 2004 at 1:57:26 pm Re: newbie by Shawn Hogan on Mar 31, 2004 at 10:13:45 pm Re: newbie by Stephen Johnson on Apr 1, 2004 at 12:59:03 pm Re: newbie by Shawn Hogan on Apr 2, 2004 at 8:29:51 am Re: newbie by Stephen Johnson on Apr 2, 2004 at 3:01:51 pm Re: newbie by Shawn Hogan on Apr 5, 2004 at 5:58:28 pm