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Re: Optigold 3.3.2 and Web Interface and Balance Due: $0.00 and 2096 Days Past DueFrom: Dave Overton Date: Wednesday, April 7, 2004
Time: 2:06:15 pmSeems to be just one customer, but to know for sure I would have to login to
a few hundred of them to see if it happens on others...
And per the subject line, version 3.3.2
Dave Overton SYIX.COM
Owner dave@syix.com
530-755-1751 x101 Fax 530-751-8871
My office hours are from Noon to Late
> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On
> Behalf Of Shawn Hogan
> Sent: Tuesday, April 06, 2004 5:01 PM
> To: Optigold ISP List
> Subject: Re: [Optigold ISP] Optigold 3.3.2 and Web Interface
> and Balance Due: $0.00 and 2096 Days Past Due
>
> Dave Overton wrote:
>
> > Member joined us in 1998, has paid his bill regularily since.
> > Optigold shows the account current and happy, the web
> interface shows
> > him current until July, with $0 due, and 2096 (and
> counting) days past due.
> >
> > Any thoughts? Tried re-indexing, and whatnot, looked at
> the account,
> > can't find any irregularities, could this just be an error
> in the Web interface?
> > Is it fixable?
>
> Is it specific to the one customer? What version of Optigold
> are you running?
>
> - Shawn
>
> ----------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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