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Re: Paper Invoice fee question

From: Shawn Hogan
Date: Wednesday, April 7, 2004
Time: 4:24:01 pm

John wrote:

> Shawn, thanks for the paper invoicing fee option! Do we need to manually
> remove our existing paper invoice billing item fee once we set the new option
> to the Paper override fee product? I guess I'm asking 'how does it
> work'?...is it on generated invoices only that it automatically adds the
> billing item that we choose, I've tried some basic testing but don't want to
> generate invoices today, and I don't want to be surprised by customers getting
> 2 paper fee charges.

It's only on generated invoices. If an invoice is created, and you have the
fee set, and the customer's override invoice type is set to Paper or Both,
it will get added to their invoice.

So if they already have the fee on their billing cycle, you probably would
want to delete it from their billing cycle.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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