Search Again: Re: Outsourced Salesman From: Andy Gibson Date: Tuesday, April 13, 2004 Time: 10:08:37 am Any ideas? I've been tinkering with things and have yet to find a solution to this... Any help would be much appreciated. Thanks, --- Andy Gibson Digital Networks agibson@digitalnetworks.ca (613) 802-1585 ----- Original Message ----- From: Andy Gibson To: Optigold ISP List Sent: Tuesday, April 06, 2004 3:16 PM Subject: Outsourced Salesman We have recently done a move within the company to outsource our Salesmen to Re-sellers. We want to be able to give them access to the OptiGold Web interface, more specifically the Sales interface, to create clients, check commisions etc. and prevent them access to critical areas of optigold .. which I see is supported. The problem I am running in to is when the salesman logs in to create an account, it only allows them to select one of the 30+ plans we have (Dial-up ultra-light, a $9.95/month plan), which I have compared our Products list and can find nothing that would cause these to be restricted. Also when completing an account signup, regardless of what was entered, an error is generated reporting Character not allowed in login when no invalid characters were specified. I am running OptiGold 3.3.1, and have created an account type called Re-Sellers, and gave them required access in Security > Groups to create accounts. Is there something I'm doing wrong or missing? Could the problem be with the Web Security Database? (salesperson is able to login fine). Thanks, --- Andy Gibson Digital Networks agibson@digitalnetworks.ca (613) 802-1585

Messages In This Thread: Outsourced Salesman by Andy Gibson on Apr 6, 2004 at 12:17:23 pm Re: Outsourced Salesman by Andy Gibson on Apr 13, 2004 at 10:08:37 am Re: Re: Outsourced Salesman by ISP List on Apr 13, 2004 at 12:02:59 pm Re: Re: Outsourced Salesman by Andy Gibson on Apr 14, 2004 at 12:13:29 pm Re: Re: Outsourced Salesman by Shawn Hogan on May 7, 2004 at 12:19:35 pm