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Re: Credit Card Billing

From: Shawn Hogan
Date: Thursday, April 29, 2004
Time: 4:08:06 pm

Stacia McAlpin wrote:

> I have been having problems with billing my credit card customers for 2
> months, this will be the third billing cycle. Prior to this, I was able =
to
> process payments with no problems. When I say bill customers, credit card=
- it
> goings through the list browsing and then it asks do you want to see the =
cards
> that were not approved, I click yes and the report shows the first 30 as
> Plug-In Errors and then 3 declined payment by payment processing network,=
ONE
> CARD PROCESSED, and the remaining 30 say Contact Payment Gateway. I have
> contacted the Payment Gateway, and they said that if any get through the
> problem is with my program. I have written numerous requests for assista=
nce
> through this isp-list=8Band have received no response. Please give me some=
thing
> to work with, what can I try next. We are running Version 3.3.

What processing gateway are you using?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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