Search Again: Re: FW: Usage problem From: Stuart Clark Date: Friday, May 14, 2004 Time: 9:32:39 am Shawn So how do you suggest I change all of my customers expiry date to the 01/06/2004 and work out how much usage each customer has used for their month when the usage has already overwritten the usage already billed? Also please indicate how the below should be setup USAGE SECTION Force usage customer into next billing Usage invoicing delayed when in current month All usage goes to single invoice AUTOMATED TASKS 1 SECTION Import usage is this month Regards Stu -----Original Message----- From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of Shawn Hogan Sent: Friday, 14 May 2004 5:39 AM To: Optigold ISP List Subject: Re: [Optigold ISP] FW: Usage problem Stuart Clark wrote: > We changed our users from Extent to Optigold. > > The users all have different Expiry Dates. > > The old usage from Extent was added to the usage line May. > > I then completed the invoicing and billing. > > When I look at the customer's usage now, some of the customers who were > billed have a cross in "usage billed" and some do not have the cross. > > Does the flag "usage billed" go away after more usage is imported for May? > > Because all my users have different expiry dates I am wanting to bill them > for usage based on their anniversary month. > EG one user's anniversary dates may be 04/04/04 - 05/03/04 they > would be billed for Meg overusage between these dates. > > Another user may be 04/12/04 - 05/11/04 they would be billed for overusage > between these dates > > I just can't work out how to do this. Is it possible? If not what's the > alternative? > > How should I set the following items? > > > USAGE SECTION > > Merge duplicate months when importing > > Force usage customer into next billing > > Usage invoicing delayed when in current month > > All usage goes to single invoice > > AUTOMATED TASKS 1 SECTION > > Import usage is this month The billed usage does not go away if you add more usage to it (you would end up double billing for some of the usage if it did). The best thing to do is to bill for the previous month's usage I would think, that way it's a full month. A problem I would foresee with invoicing as new usage comes in is the customer would have 30 usage invoices (with presumably very small individual amounts) if you imported daily and they used their service daily. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html --------------------------------------------------- --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: FW: Usage problem by Stuart Clark on May 12, 2004 at 4:46:53 pm Re: FW: Usage problem by Shawn Hogan on May 13, 2004 at 12:41:43 pm Re: FW: Usage problem by Stuart Clark on May 14, 2004 at 9:32:39 am Re: FW: Usage problem by Shawn Hogan on May 14, 2004 at 11:36:53 am