Search Again: Re: Cancelled Customer List From: Shawn Hogan Date: Friday, July 23, 2004 Time: 2:07:40 pm The "official" Optigold ISP forum has moved: http://forums.digitalpoint.com/forumdisplay.php?f=29 ---------------------------------------------------- Customer Care wrote: > I am trying to export my customers that have cancelled over the past month > or even week. When I try to export with the found cancelled set, it does > not export the last name and first name even though I have added these > fields to be exported. > > Am I doing something wrong? > > Thanks for your help in advance and sorry if this questions has been asked > before. There should not need to be anything special you need to do... Are you are doing it under Maintenance & Preferences -> Export Raw Data -> Customer Export ? And exporting the fields "First Name" and "Last Name" (the names should match exactly) - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Cancelled Customer List by Customer Care on Jul 23, 2004 at 12:56:46 pm Re: Cancelled Customer List by Shawn Hogan on Jul 23, 2004 at 2:07:40 pm