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Re: Problems resolving

From: Men & Mice Support
Date: Tuesday, October 26, 2004
Time: 2:52:52 pm

94 ms is not slow. If your server had sent these queries, the total
lookup time would have been far less than a second. The browser
doesn't time out for at least 5 seconds.

If you saw noticeable delays while running the trace, it was probably
from trying to get the server names looked up - while dig took care
of the queries to the servers themselves, it relied on your local DNS
server to look up their names (f.root-servers.net,
c.gtld-servers.net, etc.).

The problem you're describing, where browsers routinely time out on
the first try, typically indicates a network performance problem. It
can usually be solved by configuring your server to forward to a
server provided by your ISP or NSP. This is done in the server
options window.

Chris Buxton
Men & Mice - Making DNS Easy
Customer Service and Sales Engineer

At 3:43 PM -0500 10/26/04, Alan Ordway wrote:
>I seem to be having problems with resolution. What is happening is
>that when someone tries to go to a website that the dns has not
>cached the ip for, the web browser ends up timing out with a can not
>find server. However if the user tries again right away the page
>loads fine.
>If from the command line (OS X 10.3.5) I try a dig, I get immediate
>results from our DNS but from the rest of the stream it is quit a
>bit slower. Below is an example of digging google.
>Do I have a DNS problem or is it a network problem? I don't know
>what else to check
>
>aordway$ dig @ns.ihmc.us www.google.com +trace
>
>; <<>> DiG 9.2.2 <<>> @ns.ihmc.us www.google.com +trace
>;; global options: printcmd
>. 492808 IN NS F.ROOT-SERVERS.NET.
>. 492808 IN NS G.ROOT-SERVERS.NET.
>. 492808 IN NS H.ROOT-SERVERS.NET.
>. 492808 IN NS I.ROOT-SERVERS.NET.
>. 492808 IN NS J.ROOT-SERVERS.NET.
>. 492808 IN NS K.ROOT-SERVERS.NET.
>. 492808 IN NS L.ROOT-SERVERS.NET.
>. 492808 IN NS M.ROOT-SERVERS.NET.
>. 492808 IN NS A.ROOT-SERVERS.NET.
>. 492808 IN NS B.ROOT-SERVERS.NET.
>. 492808 IN NS C.ROOT-SERVERS.NET.
>. 492808 IN NS D.ROOT-SERVERS.NET.
>. 492808 IN NS E.ROOT-SERVERS.NET.
>;; Received 356 bytes from 65.212.118.10#53(ns.ihmc.us) in 1 ms
>
>com. 172800 IN NS B.GTLD-SERVERS.NET.
>com. 172800 IN NS C.GTLD-SERVERS.NET.
>com. 172800 IN NS D.GTLD-SERVERS.NET.
>com. 172800 IN NS E.GTLD-SERVERS.NET.
>com. 172800 IN NS F.GTLD-SERVERS.NET.
>com. 172800 IN NS G.GTLD-SERVERS.NET.
>com. 172800 IN NS H.GTLD-SERVERS.NET.
>com. 172800 IN NS I.GTLD-SERVERS.NET.
>com. 172800 IN NS J.GTLD-SERVERS.NET.
>com. 172800 IN NS K.GTLD-SERVERS.NET.
>com. 172800 IN NS L.GTLD-SERVERS.NET.
>com. 172800 IN NS M.GTLD-SERVERS.NET.
>com. 172800 IN NS A.GTLD-SERVERS.NET.
>;; Received 504 bytes from 192.5.5.241#53(F.ROOT-SERVERS.NET) in 94 ms
>
>google.com. 172800 IN NS ns1.google.com.
>google.com. 172800 IN NS ns2.google.com.
>google.com. 172800 IN NS ns3.google.com.
>google.com. 172800 IN NS ns4.google.com.
>;; Received 168 bytes from 192.26.92.30#53(C.GTLD-SERVERS.NET) in 55 ms
>
>www.google.com. 900 IN CNAME www.google.akadns.net.
>. 3600000 IN NS A.ROOT-SERVERS.net.
>. 3600000 IN NS B.ROOT-SERVERS.net.
>. 3600000 IN NS C.ROOT-SERVERS.net.
>. 3600000 IN NS D.ROOT-SERVERS.net.
>. 3600000 IN NS E.ROOT-SERVERS.net.
>. 3600000 IN NS F.ROOT-SERVERS.net.
>. 3600000 IN NS G.ROOT-SERVERS.net.
>. 3600000 IN NS H.ROOT-SERVERS.net.
>. 3600000 IN NS I.ROOT-SERVERS.net.
>. 3600000 IN NS J.ROOT-SERVERS.net.
>. 3600000 IN NS K.ROOT-SERVERS.net.
>. 3600000 IN NS L.ROOT-SERVERS.net.
>. 3600000 IN NS M.ROOT-SERVERS.net.
>;; Received 275 bytes from 216.239.32.10#53(ns1.google.com) in 87 ms
>
>
>--
>Alan Ordway




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