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EXP DATE PROBLEMFrom: Dave Tanguay Date: Sunday, August 2, 1998
Time: 6:30:36 pmHi Shawn,
I think there's a problem with the exp date rolling over when you post a new
payment manually on an account.
Let's say an account is billed quarterly with an exp date of 07/28/98
I send the invoice and the customer sends a check in the mail.
When I receive the check, I go to the account Payment screen and post the
payment to the account. It asks me if I want to send a receipt (I click yes)
and then it asks me if I want to close the open invoice, and I say yes.
THE PROBLEM:
The receipt that is mailed shows the old exp date of 07/28/98 when it should
show an exp date of 10/28/98.
Shouldn't it close the invoice first? (to rollover the exp date for the
reciept)?
It only shows the correct exp date if I send the receipt AFTER the invoice is
closed.
I have noticed that a few customers (the one's who pay by check) keep
contacting me to point out the exp date error in the receipts.
Any suggestions?
Hope I didn't ramble too much ;)
-Dave
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