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Re: Putting Customers On HoldFrom: Tom Shin Date: Wednesday, July 7, 1999
Time: 9:53:29 amShawn,
Thanks.
Nother Question:
Is there no way to mass put customers on hold through the server entry? I
have to do it one by one?
> -----Original Message-----
> From: owner-isp-list@digitalpoint.com
> [mailto:owner-isp-list@digitalpoint.com]On Behalf Of Shawn Hogan
> Sent: Wednesday, July 07, 1999 12:03 PM
> To: Optigold ISP List
> Subject: Re: [Optigold-ISP] Putting Customers On Hold
>
>
> Tom Shin wrote:
>
> >When I try to put a customer on hold, and box shows up that says
> <unknown>
> >could not be found when I click on Server.
> >
> >I have the Auto Server Setup set up correctly. What is OG looking for?
>
> Boy, am I glad I get to answer this question every 2 days. {grin}
>
> Okay... this is for everyone that is going to ask this again...
>
> 1. It's the VERY FIRST item (out of hundreds) in the user guide index
> 2. It's in the troubleshooting section of the user's guide
> 3. Searching on 'unknown could not be found' in the archive returns 39
> results (all of which say the exact same thing)
>
> (You need to make sure the telscrpt.exe file is in your windows
> directory).
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (619) 452-3696
>
>
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