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Re: EXP DATE PROBLEM

From: Shawn Hogan
Date: Sunday, August 2, 1998
Time: 7:17:46 pm

Interactive Online wrote:

>I think there's a problem with the exp date rolling over when you post a new
>payment manually on an account.
>
>Let's say an account is billed quarterly with an exp date of 07/28/98
>
>I send the invoice and the customer sends a check in the mail.
>When I receive the check, I go to the account Payment screen and post the
>payment to the account. It asks me if I want to send a receipt (I click yes)
>and then it asks me if I want to close the open invoice, and I say yes.
>
>THE PROBLEM:
>The receipt that is mailed shows the old exp date of 07/28/98 when it should
>show an exp date of 10/28/98.
>
>Shouldn't it close the invoice first? (to rollover the exp date for the
>reciept)?
>
>
>It only shows the correct exp date if I send the receipt AFTER the invoice is
>closed.
>
>I have noticed that a few customers (the one's who pay by check) keep
>contacting me to point out the exp date error in the receipts.
>
>Any suggestions?
>
>Hope I didn't ramble too much ;)

Will take care of it (will just make the receipt created AFTER the
invoices are closed). :-)

- Shawn

-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647



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