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Questions/Issues
From: Alexi Touloumis
Date: Wednesday, August 4, 1999
Time: 9:01:55 am
Allow slaves to be listed in the drop down login list under edit
salespeople. We have resellers who have salespeople working for him that
are setup as slaves.
Logging in to Salesperson Web Interface is exremely slow. Is this due to
changing the port assignment? What can be done to improve this? (I'm
running on the lan right now).
Under the salesperson web interface (after logging in): We are using this
for our resellers and would like to have it say discount instead of
commission. I'm thinking this is pulled from somewhere in Optigold, or is
it something we can modify somewhere in the CDML?
Also, to go along with the previous statement: We discount services for
resellers instead of giving them a commission. Is there any way to add
this feature into optigold? What I'm looking at is whatever their
commission/discount is listed as, have all of their customers billing cycle
items discounted by this amount. I can imagine there will be a number of
calculations and tables to slow things down, but what if its an option that
can be toggled on/off so those who do not want it can disable it? Having
commissions for resellers seems to make more work because you have to then
give them back the dinero ($). UNLESS...you can have Optigold credit them
their commissions at the end of each billing cycle...I'm just trying to
eliminate as much manual input as possible, because tracking all this stuff
can get way too complicated.
We've got many resellers joining up, and we're getting to the point where
keeping track of all of thier clients is getting difficult. When a
reseller adds a customer under the salesperson interface, is the client
just listed as a regular customer with the salesperson's name in the
salesperson field? (I'd do it myself to find out but the salesperson web
interface isn't working for us yet). If yes, this just doesn't seem to
work well with the discount structure of resellers (the standard way for
setting up resellers, not to be confused with affiliate programs which are
pretty much just salespeople working on 100% commission).
I'm unable to go to any of the salesperson web functions (view account,
create account, open invoices) after logging in. All of the preferences
are set to yes (in the web interface setup). The user is a customer, the
login field lists the customer name, the customer type is chosen under the
restrictions...What up?
What are the three boxes to the left of the products in the web signup
interface for? There's no listing in the manual yet for them.
Just a reminder: There are multiple questions in each paragraph, please
read through and answer to the best of your abilities. You have a question
to do cursory readings and answer things incompletely, and I don't want to
have to resend the same questions. ;)
Alexi
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