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Re: Questions/IssuesFrom: Alexi Touloumis Date: Wednesday, August 4, 1999
Time: 1:06:26 pm
>The data file installer installs a Web folder.
Okay, I must've had a folder from the older version.
>No, but it's not much different than regular HTML. For what you want to
>do, you would only be editing the HTML portion of it anyway.
Okay
>Yes, you can link them, but it's a hard link with no exeptions. The only
>way you can add a domain or email is to add a billing cycle for it if you
>do it that way.
OIC. Here's my dilemma (not that you care but read on anyway): How do you
suggest handling this situation:
We have resellers. All their accounts are listed under their billing cycle
info. For example, they have 20 Flat-rate dialup accounts with us that
they've setup users on. Flat rate dialup accounts include three email
accounts. Say one of the resellers users cancels and he wants us to stop
billing him for that flat-rate account (so now he only gets billed for 19
accounts). That user had 2 other email accounts which would be listed
under routing info. We need to make sure those email accounts are removed
as well as the access account that was part of it. Normally, the reseller
should tell us the email accounts that were part of that, but we cannot
rely on others for our network stability, so we need a way to know which
emails our admins need to remove on the server. Where do we go from here?
>Correct. That's why it's called a Salesperson web interface, and not a
>reseller web interface. :-)
Ooooh, now I've seen even you, the creator of this program....call it the
reseller/salesperson interface (it's called that in the manual docs)
So what you're saying is that a reseller/salesperson interface is really
just a salesperson interface? I guess I've gotta learn the California
lingos there. ;)
So, are there any intentions to having a straightforward way to have true
resellers setup accounts in Optigold through the web interface?
>It allows you to setup multiple products on the web. If you only want
>them to be able to setup 1 product per account, use column 1 only.
All right, we're getting somewhere. So what do boxes 2 and 3 do?....or do
you mean that you can have a user set up a maximum of three by checking all
three slots?
Alexi
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