Made change to fancy receipt

Completed On 12/21/01

Billing address sent with credit card transaction when specified

Completed On 12/20/01

Tech support log assigned to an employee for a canceled customer links to customer correctly
Server event exceptions for account type(s) can be set on a per event basis
Rumpus FTP support added to new style server events
EIMS support added to new style server events
SIMS support added to new style server events
LetterRIP support added to new style server events
QuickDNS Pro support added to new style server events
New server events preference - Macintosh Telnet Application
System can notify designated email address if event is triggered with no event defined
Email manager can initiate a thread by sending outbound message
Prepaid card payments can be taken via ISP management web interface
One-time credit card transactions can be run via ISP management web interface
One-time bank debit transactions can be run via ISP management web interface
Customer ID can be passed to server events as a variable

Completed On 12/19/01

Termination date added to list of customers due to be canceled
Fixed problem with variables not being passed to FTP server action for new style events
Secondary time can be imported with the usage SQL hooks
Old call activity notes cannot be edited

Completed On 12/18/01

Outgoing emails in email manager can be spell checked
Email manager email type can be edited
New planner items can be created from email manager
Email manager emails can be unlinked to customer
Changed way that email manager emails are linked to a customer
Changed way that email manager emails are assigned to employees
Employees assigned to an email in email manager can be sent a message directly from email manager
New accounts preference - Characters Not Allowed In Passwords

Completed On 12/17/01

Letters going out in secondary languages works properly
A letter will fall back to available language for the letter if the customer's language is overridden and there is no letter in that language
Expiration date variable in server events includes any leading zeros

Completed On 12/16/01

Made fix to PostgreSQL JDBC driver URL connect

Completed On 12/13/01

New server event protocol added - AppleScript
MacRADIUS support added to new style server events
WebTen support added to new style server events
Payment number can be passed to custom payment export to accounting format
Receipt number can be passed to custom payment export to accounting format
Services can be transferred to master account
Bandwidth added to usage generic report
Time online and bandwidth summarized on usage generic report
LaserSubstrate invoices can show up to 7 line items (up from 5)
LaserSubstrate return stubs have a place to enter amount enclosed
Fixed problem with outgoing email welcome letter to customer self-signups

Completed On 12/12/01

Company email manager has a toggle to only show emails assigned to self
Manually entered pending charges can be prorated
Sub-accounts can be automatically created under the ISP management web interface
Made change to how generic actions are validated under new style server events
New server event protocol added - Email

Completed On 12/11/01

Made change to how mass mailing letters are generated
Dates for tech call logs made in ISP management web interface forces to 4 digit years
Made slight change to code that deletes server events
Server events can be triggered for customers with any account class
New RADIUS file config preference - Default IP Address For RADIUS Users
Income Projection report can be summarized by Account Class
Past due account letter is a sub-action of the primary letter routines
Company fax number and billing phone number can be set per VISP

Completed On 12/10/01

Printed non-fancy invoices can be up to 4 pages (instead of 2)
New account letter is a sub-action of the primary letter routines
All broadband fields can be passed to letters as variables
All broadband fields can be passed to server actions as variables

Completed On 12/8/01

Made some changes to new style server actions for Cancel Customers

Completed On 12/6/01

Definable broadband fields show label
Added additional error supression during server action triggers
Completely new server event system in place
New server event - Change Domain Password
New events preference - Use Old Style Events
Infnite number and types of events can be run per server action
Events can be specific to account class/VISP
New events preference - Trigger Slave Account Events Automatically
New events preference - Trigger Action At Email Delete
New events preference - Trigger Action At Domain Delete
Emailed receipts logged to customer's audit history

Completed On 12/5/01

New definable fields preference - Email Title 1
ISP management web interface tech support history shows creator
ISP management web interface tech support logs time call was started
ISP management web interface tech support logs time call was completed
ISP management web interface tech support calls can be classified
LaserSubstrates invoices can include return stub bar coding
LaserSubstrates invoices return envelope can include company postnet barcoding
LaserSubstrates invoices having more than 5 line items summarizes remaining line items into a single line
Allowed emails and domains taken into account on slave accounts
Company email manager emails can be printed
Added search and mass delete functionality to company email manager

Completed On 11/29/01

Expanded number of definable values for broadband drop-down lists

Completed On 11/28/01

Print button added to customer's usage screen to print usage history
Smaller point invoices and statements setting also applies to letters now
Trouble ticket number can be passed to random survey letters as a variable
Letters can be up to 6 pages each
Print screen function added to invoices
Print screen function added to payments
Added a mass delete function to employee messages
Incoming email manager emails can be ignored based on FROM header filters

Completed On 11/27/01

Additional fields added to asset management detail report
Made change to how customer specific emails in emal manager are opened

Completed On 11/25/01

Added a More button for customer broadband notes to expand into large window

Completed On 11/23/01

Days past due can be passed to decline letter as a variable

Completed On 11/22/01

Added new Events table
Added support for LaserSubstrates AutoSeal fancy invoice type

Completed On 11/20/01

'Most Info' main menu shows new and open email manager tickets based on type
Added a More button for customer notes to expand into large window
Fixed customer authentication when viewing invoice after creating one-time charge on customer web interface
Miscellaneous 1-4 can be edited via ISP management web interface
Attachments for emails in email manager are saved into a sub-folder that matches ticket number
Email manager emails try to link to customer based on email login
Added button when viewing email in email manager to open attachments folder

Completed On 11/19/01

Email manager emails try to link to customer based on emails, override email and login (in that order)
Emails left on server will not be redownloaded in future POP3 sessions
Email manager ticket numbers are based on the date
Customer record can be opened directly from an email in the email manager
Tech support screen shows number of email tickets on file for customer
Email tickets for customer can be opened directly from tech support screen
All email tickets for a single customer can be shown

Completed On 11/15/01

Fixed word wrapping problem when printing tech support tickets
Fixed cosmetic problem in comments of credit invoices

Completed On 11/14/01

Check domain availability from domain registration screen auto-fills in domain name

Completed On 11/13/01

Manually canceling a slave account prompts to change account type
<PDate> variable on generic reports shows first payment date instead of last
Billing cycle products reports can be summarized by login
Broadband 14 can be passed to letters as a variable
New customer web interface preference - Customer Edits Logged To Notes

Completed On 11/12/01

New and canceled accounts reports can be summarized by City

Completed On 11/11/01

Letter specific override from address can be used from company email manager
Letter specific override from address can be used when sending tech support survey letter

Completed On 11/9/01

FTP server actions can be used for hold and restore held sub-actions
Email manager security can be set properly without needing to be logged in as employee (under edit employees)
Ticket number can be passed to letters as a variable
Added additional validation when posting payment via ISP management web interface

Completed On 11/8/01

Emailed receipt FROM address uses VISP settings
Company tag 1 and company tag 2 can be passed to payment receipts as variables
New employee security - Email Manager Deletion
Email manager emails can be replied to
Email manager emails can closed/reopened
Email manager emails can classified
Email manager emails can prioritized
Employees can review their own timecards
New miscellaneous preference - Send Survey After Tech Support Call
New miscellaneous preference - Send Survey Randomly Every xx Tech Calls
New miscellaneous preference - Tech Support Survey Letter
Removed Vendor Transactions report
Removed Income & Expenses chart
Removed Income & Expenses report
Email Manager Check Email can be run via automated tasks
A per customer image can be stored in the database

Completed On 11/7/01

New employee security - Edit Grace Date

Completed On 11/6/01

Broadband IP variable properly passed to customer letters

Completed On 11/5/01

New invoice setup preference - Show Invoice Number
Customer login added to the end of automated task email and domain exports
Vendors employee security replaced with Company Email Manager
Company tag 1 and company tag 2 can be passed to past due account letters as variables
New employee security - Accessible Email Types

Completed On 11/4/01

Delete email server action automatically sets shut off date

Completed On 11/2/01

Vendors table removed
Emails table added
Company Email Manager section added to main menu
New invoicing preference - Changing Billing Cycle Updates Usage Product
New accounts preference - Customer Is Established On Pending Approval Date
Adding domain to login on online signup takes into account offer code and multi-company license
Generating invoices with billable tech calls does not include non-billable tech calls in call count on invoice

Completed On 11/1/01

Fixed problem with canceled account commission report/chart trigger
New reports preference - Commission Spiff Ignores Quantity

Completed On 10/31/01

Manually triggering slave account cancelation gives option to remove billing cycle from master
Override email address can be viewed and edited via the ISP management web interface

Completed On 10/30/01

Slave accounts can be invoiced during web signup
New export to accounting preference - Invoices To Include
VISP Company Domain can be passed to server actions as a variable
Made slight change to how automated tasks kicks off usage import function

Completed On 10/29/01

New billing preference - Encryption Key

Completed On 10/25/01

Fixed problem of not being able to edit products via ISP management web interface when security allowed to do so
New web report - Accounts Receivable
Invoices can be tagged for deletion via ISP management web interface
Delete Items security preference can be set via web interface
Company name added to income/refund detail report
Billing cycles added to slave accounts can trigger billing cycle specific server actions
Added realtime credit card processing support for ECHO
Added realtime ACH processing support for ECHO
New and Canceled accounts reports can be summarized by Miscellaneous 5
Classification 2 added to tech support call logs
Tech support classification chart can be based on classfication 2
Payments can be tagged for deletion via ISP management web interface
Screwy Time Credit clean up has option to omit canceled customers
Dialogs suppressed when posting payment via ISP Management web interface

Completed On 10/24/01

Customer's services screen shows allowed emails and domains
New invoice setup preference - Show Postnet Barcoding
Postnet barcoding works on invoices and statements
Made change to how postcard invoices are rendered
Added a Show More button for customer's emails
Added a Show More button for customer's domains
Post-Export Command Line can be defined under the custom export format screen for credit card and bank debits
Miscellaneous services 1-4 can be passed to server actions as variables
New customer web interface preference - Customer Can Clear Their Info When Editing
New employee web security - Can Delete Items
New ISP Management preference - Can Delete Items

Completed On 10/22/01

Call activity under contact manager sorts newest to oldest

Completed On 10/20/01

Months To Add To Generated Prorated Invoice applies to manually created invoices also

Completed On 10/19/01

Added Danish language support

Completed On 10/18/01

Checking unique logins ignores domains on email addresses
Emails with a shut-off date allowed to be reused

Completed On 10/17/01

Drop down list of products sorts by product ID under line item detail screen

Completed On 10/16/01

AppleEvent server actions supported under Mac OS X

Completed On 10/15/01

Override Email Name can be passed to all email server actions as a variable

Completed On 10/11/01

Corrected problem with 'Payment Will Extend Expiration Date To' calculation when not sending email invoices
Contract End Date added to customer table
Termination Date cannot be manually set to a date before customer's contract end date
Server action exceptions can be applied on a per account type basis

Completed On 10/10/01

Broadband 12 and broadband 13 can be passed to server actions as variables
Company tag 1 and company tag 2 can be passed to credit card decline letters as variables
New company specific preference - CC Signup Notices To

Completed On 10/9/01

New past due accounts preference - Maximum Finance Charge Amount

Completed On 10/6/01

Added button for auto-assignment of domain passwords

Completed On 10/5/01

Customer number display space expanded
New billing preference - Email To Send Decline List
Broadband 16 and broadband 22 can be passed to server actions as variables

Completed On 10/4/01

Made change to format of export file for fast mode invoice generation

Completed On 9/27/01

Added additional layout types for postcard style invoices
Fixed bug in sending email welcome letter
New employee security - Prompt For Billing Call Back
New employee security - Prompt For General Call Back
Added billing call back request system
Added general call back request system
New miscellaneous preference - Email To Notify Of Billing Request
New miscellaneous preference - Email To Notify Of General Request
Checkmark added to main menu to show when customer(s) need general call back
Checkmark added to main menu to show when customer(s) need billing call back
HTTP action failures display the results to user
Rewrote routines that generates queued payments for exponential speed increase

Completed On 9/26/01

HTTP server actions set realm credentials for each action when stacking multiple actions
New miscellaneous preference - Mass Label Queue Includes

Completed On 9/25/01

Customer notes added to hardcopy service record

Completed On 9/24/01

Labels created from mass label queue includes country

Completed On 9/20/01

Tech support call 'Created By' separated from 'Assigned To'
New miscellaneous preference - Log Tech Call Reassignment To Tech Call Notes

Completed On 9/19/01

Fixed login placement on invoices with no company name
Master account set correctly when customer has an offer code with no master account assigned
New miscellaneous preference - Minimum Balance Due For Expired CC Notice
Made slight change to how product sales reports are summarized by date and/or account class
Authorized account check logins can be multiple words

Completed On 9/17/01

Fixed cosmetic line on approve pending accounts screen

Completed On 9/14/01

Made change to how RADIUS file source path is treated for FTP trigger

Completed On 9/13/01

Change made to how slave NS record is added to QuickDNS

Completed On 9/12/01

Multiple HTTP server actions can be stacked
Changed how emailed receipts via the ISP management web interface are validated

Completed On 9/10/01

Server action failure notification emails come from system instead of employee
New company preference - System Email
Usage search results can be sorted
Credit card number can be passed to letters as a variable in individual parts

Completed On 9/8/01

Password can be passed to custom website URLs are a variable
New accounts report take into account 'Current Only' setting when using date range of 'All'
Grace date changes recorded to customer's notes

Completed On 9/7/01

Emailed service record comes from company instead of employee email address

Completed On 9/6/01

Billing cycle specific server actions can have their own login and password per action type
Changed how HTTP URL for server actions is stored in buffer

Completed On 9/5/01

New invoicing preference - Use Fast Mode Invoice Generation

Completed On 8/30/01

Payments can be imported from external flat file
Customer email can be passed to domain server actions as a variable
New QuickDNS server action preference - Add To Slave Name Server
Assets can be tied to customers

Completed On 8/29/01

Virtual ISP company shows at the top of customer's service record
Finish All button added to email and domain server action screens

Completed On 8/28/01

Billing info screen shows grace date
Made change to login tab justification on preprinted invoices
Preference to set due date different for first invoice works correctly

Completed On 8/27/01

Include Billing Cycle Items With Free Service Until Offer Code can be set on a per offer code basis
Master account can be automatically set based on offer code
Multiple account classes can be assigned to products
Products with account class of 'ALL' automatically spans all account classes
All broadband fields available through customer entry screen
Broadband number assignments available through customer entry screen
Time usage allowed, disk space allowed, bandwidth allowed and remaining block hours can be passed to server actions as variables
Email actions using FTP events work properly from the email server actions screens

Completed On 8/25/01

New miscellaneous preference - Prepaid Product
New miscellaneous preference - Prepaid Product Worth Time Credit
New product/service specific setting - Additional Months To Prepay
Extra fields on services screen are now user definable

Completed On 8/24/01

Added additional variable fields to generic letter
Login added to memo on virtual checks

Completed On 8/23/01

Pay commissions report can be sub-summarized by salesperson
New miscellaneous preferences - Allowed Emails Counts Tagged Emails

Completed On 8/16/01

Added realtime credit card processing support for SurePay
Added realtime ACH processing support for SurePay
New billing preference - Mass Bill Customers Always Custom Export
Customer's balance due reindexed when mass invoice created
FTP can be used for email server actions
FTP can be used for generic server actions

Completed On 8/15/01

Company tags can be passed to letters as a variable
Multi-company specific CC Letters To applies to decline letters also
Fixed potential infinite loop if invoice was deleted by employee without a name
New multi-company preference - CC Invoices To
New multi-company preference - CC Receipts To
New miscellaneous preference - Bill For Tech Support Calls
New miscellaneous preference - Tech Calls Billable By Default
New miscellaneous preference - Billable Tech Call Per Minute Rate
New miscellaneous preference - Billable Tech Call Per Call Minimum
New miscellaneous preference - Billable Tech Call Per Call Maximum
New miscellaneous preference - Tech Calls Billed As
Billable tech support calls automatically added to generated invoices as line item

Completed On 8/14/01

Salesperson added to new account notification letter
New billing preferences - Sequential Debit Declines Before Billing Use Set To None

Completed On 8/10/01

Fixed bug that would not allow searching on account class

Completed On 8/9/01

Added realtime ACH processing support for Select Check
Removed support for legacy VeriSign Payflow Pro 2.x

Completed On 8/7/01

Line feed forced on FTP server actions
Made slight adjustment to decline credit card code on customer web interface
HTTP POST server actions automatically URL encode field names
Force payment type to be a required field for manually entered payments
New miscellaneous preference - Auto-Resolve Completed Tech Calls
New miscellaneous preference - Tech Calls Require Classification

Completed On 8/6/01

Made some cosmetic adjustments to bank deposit report
Force update of hold date from automated tasks

Completed On 8/2/01

Login can be passed to FTP file path as a variable for primary server actions
Customers can be created via ISP management web interface
New ISP management web interface preference - Create Customer
New employee web interface preference - Create Customer
Employees ability to export data and create customers editable via web based employee edit
Assess Finance Charges can be run as an automated task
Cleaned up and simplified QuickDNS 3.5 hooks

Completed On 8/1/01

Fixed bug if primary server action is an FTP action

Completed On 7/31/01

New employee security - Edit Account Class

Completed On 7/26/01

Changed how employee security is validated for manual invoice deletions
New offer code preference - Offer Codes With Free Service Until Includes Billing Cycle On Invoice
Referral list shows referred customer's expiration date
Slightly changed query for figuring out which customers are due for a referral credit
CC Letters To can be specified on a per company basis

Completed On 7/25/01

Online signups cannot be the referring account for themselves
Billing cycle items added to a slave account of a slave account routes to master's master account
Length of login restriction ignores realm
Login length restriction imposed on domains

Completed On 7/22/01

Made slight change to English UK invoices
Made slight change to QuickDNS server resolution

Completed On 7/21/01

Spaces on email invoices replaced with &nbsp;

Completed On 7/19/01

Added internal indexes to increase reporting speed for product sales, income/refund and billing cycle totals reports
Realm login and realm can be passed to server actions as a variable
Products list on ISP management web interface generates exponentially faster
New ISP management web interface preference - Export
New employee web preference - Export
ISP Management functions can be spread across 3 different servers (primary, reporting, exporting)
Customer data can be downloaded via ISP management web interface
Payment data can be downloaded via ISP management web interface
Added additional internal validation when billing cycles deleted via ISP management web interface
Added ability for customers to add products/services on customer web interface with isolated products

Completed On 7/17/01

Added realtime credit card processing support for DirectOne

Completed On 7/16/01

QuickDNS 2.2.x support replaced with QuickDNS 3.5

Completed On 7/15/01

Prepaid card generation can generate logins and passwords
New entry point for online signup web interface - prepaid.html

Completed On 7/12/01

Default sales tax classes increased from 20 to 50
New miscellaneous preference - All Billing Cycles Must Be Worth xx Months
Screwy billing cycles clean up takes into account billing cycles that must be worth certain months of service
Slave miscellaneous fields can be passed to billing cycle server actions as variables

Completed On 7/11/01

Slave login, password and customer name can be passed to billing cycle server actions as variables
Letters to address can be overridden on a per letter basis

Completed On 7/10/01

Unapproved credit cards report summarizes dollar amount and number of transactions
Days, months and discount values for offer codes can be negative

Completed On 7/9/01

Online signup confirmation screen shows email address and phone number of company customer signed up with (for multi-company support)
Slightly changed formatting of bank deposit report
Credit card CVV number supported
ACH transactions supported for secondary companies

Completed On 7/5/01

Product sales reports show parameters used to run report on report header
New web report - Product Sales Reports
New web report - Stats
Customer list in ISP management web interface also shows status, establish date, hold date, expiration date and termination date
Billing cycle products report allows extra line for product description
New web report - Billing Cycle Products
New web report - New Accounts Chart
New web report - Canceled Accounts Chart
New web report - Net New Accounts Chart
Employee's ability to run web based reports can be set from edit employee web interface
New web employee security - Can Log Tech Support Calls
Tech support added to ISP management web interface
Broadband info added to ISP management web interface
New pre-sale quote preference - Quantity Applies To Setup Fees

Completed On 7/4/01

Customer can be searched by email, phone and/or trouble ticket in ISP management web interface
ISP management web interface remembers last customer screen used

Completed On 7/3/01

Virtual checks and bank debit payments are supported in salesperson web interface

Completed On 6/29/01

Made slight change to customers due to be billed report summary
Authentication of web-based delete billing cycle item changed slightly

Completed On 6/28/01

Manually triggering restore held action can automatically remove termination date

Completed On 6/27/01

Additional preprinted invoice format added

Completed On 6/26/01

New company specific variable - Tag 2
Company tag 2 can be passed to sales tax description as a variable

Completed On 6/24/01

Message on statement can be used on text-based statements
Miscellaneous 1-4 can be passed to domain registration actions as a variable
Business Type can be passed to domain registration actions as a variable

Completed On 6/21/01

New ISP management web interface preference - View Reports
New employee web preference - View Reports
New web report - General Stats
New web report - Income/Refund
Customer can be searched by establish date, hold date and/or termination date in ISP management web interface
Customer establish date can be viewed in ISP management web interface

Completed On 6/20/01

New customer web interface preference - Add Domain To Email
New online signup web interface preference - Add Domain To Login
Ownership of planner records can be given to other employees
New reports preference - Bank Account Number For Bank Deposit 2 Report
New employee security - Edit Customer Number
Made a slight change to TD Canada export format header
Broadband 20 and 21 can be passed to letters as variables
Credit card processing gateway can be set on a per company basis

Completed On 6/19/01

Bank deposit report shows customer login
Customers due to invoice report gives a grand total amount

Completed On 6/18/01

New reports preference - Summarize Bank Deposit Report By
New reports preference - Summarize 30/60/90 Accounts Receivable Reports By
New company specific variable - Tag
Company tag can be passed to sales tax description as a variable

Completed On 6/15/01

Welcome letter suppressed for web signups that are pending

Completed On 6/14/01

Added support for TD Canada Long authorization format
Company bank account and transit number can be specified on a per company basis
Multi-company support preferences split into two screens

Completed On 6/7/01

Domain create and cancel server actions can piggyback primary actions
Usage call detail via SQL supports date/time stamp in a single field
Automated tasks usage import date and time can be passed to SQL usage import as a variable
Multi-company support allows addresses, phone number and emails to be specified on a per company basis
Additional preprinted invoice format added
Made changes to how QuickDNS treats zones with long names
Projects can be tracked by Type and Priority
New chart - Tech Support Calls By Classification
Added 3 user definable columns to usage call detail via SQL hooks
Payment type stays for subsequent payment entries on receive payments screen
Payment type removed from tab order for barcoded payment entry
New web interface section - Customer Password Retrieval

Completed On 6/6/01

Fixed line wrapping problem on printed tech support tickets

Completed On 6/5/01

Leading zeros added to day and month portion of SQL statement for usage import

Completed On 6/1/01

Added native support for SQL statement server actions to PostgreSQL

Completed On 5/31/01

Job status can be assigned to each team member of a project

Completed On 5/30/01

Made changes to Portuguese invoices

Completed On 5/29/01

Phone Number can be the default starting search field as an option

Completed On 5/28/01

Server removal actions can assume action was successful
Slave account line items can have both company name and customer number included

Completed On 5/24/01

New usage preferences sub-section - SQL Hooks
Usage call detail records can be pulled from SQL database via History button on customer's usage screen
New usage preference - Usage Import Type
Made some minor tweaks to usage import logic
Monthly usage totals can be pulled from SQL database directly

Completed On 5/23/01

Manager shown in project list view
Added native support for SQL statement server actions to Oracle
Barcoding support added to fancy statement return stubs
New miscellaneous preference - Show Logo On Mailing Labels
Domain server actions tag as being entered from domain server entry screen

Completed On 5/22/01

Project end date shown in project list view
Added support for JDBC server actions
Product specific billing actions can override default ODBC data source
Added native support for SQL statement server actions to MySQL
Added native support for SQL statement server actions to MS SQL Server
Added native support for SQL statement server actions to Sybase

Completed On 5/21/01

Email server actions tag as being entered from email server entry screen
New employee preference - Hide Add Billing Cycle To Invoice Dialog
Project list view can be sorted
Manually triggered hold restore ignores expiration date
New online signup web interface preference - Email Welcome Letter To Customer

Completed On 5/18/01

Secondary billing country passed to custom credit card export format properly

Completed On 5/17/01

Grace date works properly for bill customers

Completed On 5/15/01

Use minimal billing info can strip invoice number from CCAuthorize transactions

Completed On 5/14/01

Additional error checking added when selecting merchant account in multi-company setup

Completed On 5/12/01

Email can be passed to generic server actions as a variable
Account class shows on ISP management web interface
Income/expense chart shows correct date range in title
PC Authorize Hub merchant account ID set on a per company basis instead of per employee

Completed On 5/11/01

Customer list view shows status
Customer list can be sorted by status
Customer list can be sorted by account type

Completed On 5/10/01

Referral thank you letter comes from company instead of employee
More company slots increased from 80 to 200
New invoice setup preference - Show Barcoding On Fancy Return Stubs
Customer must be current in order to change password, edit account info or manage email addresses via web interface
Added special receive barcoded payments section
New employee preference - Default Receive Payments Screen
Employee phone number can be passed to letters as a variable
Change password available via ISP management web interface
Billing cycle items can be deleted via ISP management web interface

Completed On 5/9/01

Past due letters will substitute billing address info when available
Offer code slots increased from 100 to 400
Product sales reports can be limited to a single account class
Fancy statements support 3.5" return stubs

Completed On 5/8/01

Made minor adjustment to Spanish invoices

Completed On 5/7/01

Made minor adjustment to Spanish invoices

Completed On 5/6/01

New customer web interface preference - Payment Can Release Hold On Server

Completed On 5/5/01

Company name added to bank deposit reports

Completed On 4/27/01

Addeding emails and domains via web interface applies default tag values

Completed On 4/26/01

Aliases can be added via customer web interface while email restrictions are imposed
New ISP management web interface preference - View Passwords
Additional billing cycle items can be added via ISP management web interface
Date recorded correctly in post payments web interface
Payments can be posted via ISP management web interface
Hold customers automated task threshold changed from days to minutes
New accounts preference - Characters Not Allowed In Logins

Completed On 4/25/01

Comment passed to merchant gateways include customer's login
Hold date can be edited via ISP management web interface
Termination date can be edited via ISP management web interface
Release hold now can be edited via ISP management web interface
Invoice detail can be viewed via ISP management web interface
Invoice can be emailed to customer via ISP management web interface
Payment detail can be viewed via ISP management web interface
Payment receipt can be emailed to customer via ISP management web interface

Completed On 4/24/01

SMTP from email address can be set on a per letter basis
New miscellaneous preference - Label Code For Mass Label Queue
Credit card and bank account info can be edited via ISP management web interface

Completed On 4/23/01

Miscellaneous preference changed - Default Value For Services Tag changed to Default Value For Email Tag
New miscellaneous preference - Default Value For Domain Tag
New accounts preference - Manually Created Emails Must Include Domain
Master account can be passed to billing cycle server actions as a variable
New server action preference - Delay Between Actions For Retrigger
Separate receipt text and subject can be specified for credits

Completed On 4/22/01

FTP server actions work properly from domain entry screens

Completed On 4/18/01

New dialup number preference - Area Code Included With Prefix
Local dialup numbers can span multiple area codes

Completed On 4/12/01

Zip code recorded internally before city and state during online signup
New online signup web preference - State/Postal Code Required
New billing info field - Credit Card Start Date
New billing info field - Credit Card Issue Number
New billing preference - Show Start Date And Issue Number
Start date and issue number passed to CCAuthorize (for DataCash)
Generic server actions can be automatically triggered after a RADIUS file generation/upload
View products for employees can be set and edited via ISP management web interface
Queued labels can be exported in stamps.com export format

Completed On 4/11/01

Made slight change to how payment ID are internally assigned

Completed On 4/6/01

Added support for VeriSign Payflow Pro 3.0 API

Completed On 4/5/01

New billing preference - Partner ID

Completed On 4/4/01

New export to accounting preference - Include Negative Payments

Completed On 4/3/01

Made slight change to QuickBooks export format (leave Name out of invoice line items)

Completed On 4/2/01

Pause before automated task usage import uses CPU ticks instead of seconds

Completed On 3/30/01

Bank Name can be passed to custom bank debit format file as a variable
Existing alternate phone numbers are displayed properly on the edit customer info web interface

Completed On 3/29/01

New employee web security - View Products
New ISP management web interface preference - View Products
Domain can be captured during online signup independently of miscellaneous fields
Slave accounts setup via online signup have billing cycles assigned to master
Slave accounts setup via online signup have prorated invoice automatically created and assigned to master
Restore held customers automated task threshold changed from days to minutes

Completed On 3/28/01

New invoicing preference - Set First Invoice Due Date xx Days Into Future Automatically
Bill Customers initiation uses smart dialogs
Automated tasks can bill bank debit customers
Override Name can be passed to email server actions as a variable
Fixed spelling error on German invoices
Project managers can print a hardcopy of the project
Added preference to allow all customers except canceled customers to use web interface
Add/edit products via ISP manage web interface allows setting 'Available For Online Signup' flag
Add/edit products via ISP manage web interface allows setting 'Available For Customer To Add Manually' flag
New billing preference - Currency
Currency passed with CCAuthorize transactions (for DataCash)
Tag field added to products table
Tag can be passed to billing cycle server actions as a variable
QuickDNS file names shortened automatically for domains greater than 30 characters
Added Turkish language support

Completed On 3/27/01

New miscellaneous preference - Tech Log Creates Trouble Ticket Number
Renewal product ID can be overridden on a per domain basis
Master product list can be imported
Slightly changed logic for which invoice to auto-close when receiving payment by invoice number
Stacked command line change password server actions use CPU ticks instead of seconds

Completed On 3/26/01

Slightly changed trigger point for open invoice reversal for canceled customers

Completed On 3/25/01

Automated tasks properly tags server removals as completed
New customer web interface preference - Customer Can Purchase One-Time Items

Completed On 3/24/01

Customer number can be passed to RADIUS file as a variable

Completed On 3/16/01

Fixed auto-setting of invoice number in comment for credit invoice

Completed On 3/15/01

Miscellaneous Service can be passed to server actions as a variable
Area code fields slightly enlarged
Master account and override email address capture works from salesperson web interface
New customer web interface preference - Send Prorated Invoice To Customer

Completed On 3/14/01

Comment on invoice references original invoice on credit invoice

Completed On 3/13/01

Auto setting override email address at account creation checks to make sure it wasn't already entered
New miscellaneous preference - Slave Billing Cycle Description Contains

Completed On 3/8/01

Fixed potential looping problem when invoicing for secondary usage

Completed On 3/6/01

Block usage hours can be given based on offer code
New usage preference - Auto Set Block Usage Flag Based On Offer Code

Completed On 3/5/01

Realtime credit card processors will prompt to authorize credit card for manually entered customers
$0 invoices can be automatically closed during customer entry

Completed On 3/4/01

New reports preference - Past Due Accounts Includes Pending Accounts
Miscellaneous Service 1 can be passed to RADIUS file config as a variable

Completed On 3/3/01

Made slight change to broadband IP auto-assignment routines
DLC numbers can be auto-assigned for providers that do not allow VCI/VPI assignments

Completed On 3/1/01

Added realtime credit card processing support for DataCash
Pending domains and emails excluded by automated tasks
New invoice setup preference - Show Customer Address On Non-Fancy Return Stubs

Completed On 2/28/01

Fixed problem with internal selection of postcard style invoices
Authorized account check list can be exported
Invoices can be massed tagged for deletion
Payments can be massed tagged for deletion
Domains can be massed tagged for deletion
Emails can be massed tagged for deletion

Completed On 2/27/01

Domain name can be entered on salesperson signup web interface
Master account can be entered on salesperson signup web interface
Old email address can be entered on salesperson signup web interface
New user definable field for primary customer info screens
Initial logon prompt remembers tried login when logon fails
Eliminated the 'importold' step needed for upgrading

Completed On 2/26/01

DLC Number can be passed to server actions as a variable
MainMenu.fp5 validates filename of itself when opening

Completed On 2/24/01

Fixed problem with sort order of billing cycle items value list
user informed if VCI/VPI numbers get assigned but no IP address blocks available

Completed On 2/23/01

Added ability to reassign broadband numbers
Added ability to clear assigned broadband numbers
Added error capturing when writing to preferences as automated tasks

Completed On 2/22/01

Added new table - Numbers_.fp5
Added new section to maintenance & preferences - Broadband Assignments
Broadband assignments can track VCI/VPI blocks by region and provider
Broadband assignments can track IP address blocks by region
New button under broadband info - Assign Numbers
Assign numbers can automatically assign VCI, VPI, IP address, gateway and subnet mask for broadband customers
Number assignment can notify designated email address when remaining VCI numbers or IP addresses are getting low

Completed On 2/19/01

Made slight change to due date display on invoices

Completed On 2/16/01

Fixed problem with secondary email passwords not being shown on tech support web interface

Completed On 2/15/01

Customers can be searched via ISP Management web interface
Status area unlocked when doing a find as a power user
Customers can be viewed via ISP Management web interface
Added realtime credit card processing support for PSiGate
Correct company name shown in email invoice subjects with multi-company licenses
Pending account auto-approval after payment works for credit card payments
Customers can be edited via ISP Management web interface
Billing info can be viewed via ISP Management web interface
Invoices/payments can be viewed via ISP Management web interface
Emails/domains can be viewed via ISP Management web interface
Usage can be viewed via ISP Management web interface
Billing cycle items customer can add to account can be limited by account class

Completed On 2/14/01

Products can be edited via ISP Management web interface
Employees can be deleted via ISP Management web interface
Employees can be created via ISP Management web interface
Employees can be edited via ISP Management web interface
Employees changing their own password in ISP Management web interface do not need to login in again

Completed On 2/13/01

New employee security section - Web Prefs
New employee web security - View Customers
New employee web security - Edit Customers
New employee web security - Edit Products
New employee web security - Edit Employees
Employees can be designated to work with only customers of a specific account class
New ISP management web interface preference - Edit Products
New ISP management web interface preference - Edit Employees
Employees can be viewed via ISP Management web interface
Products can be viewed via ISP Management web interface
Products can be deleted via ISP Management web interface
Products can be created via ISP Management web interface

Completed On 2/12/01

New web interface setup section - ISP Management
New ISP management web interface preference - View Customers
New ISP management web interface preference - Edit Customers

Completed On 2/11/01

New usage preference - Customers Over Usage Flag Amount Places Account On Hold For Remainder Of The Month

Completed On 2/10/01

Product descriptions no longer need to be unique

Completed On 2/9/01

Bank name for ACH and virtual checks can be auto-entered based on transit number

Completed On 2/6/01

Added 4th generic server action
Generic server actions can be assigned names
Triggered generic server actions use smart dialogs
Made some changes to broadband web interface
Broadband date titles are user definable

Completed On 2/5/01

Create New Customer added to list of available employee hot spots
Allowed employee hot spots raised from 3 to 4
Triggered employee hot spot uses smart dialogs
Replaced payment stamp with receipt number
Receipt number always sequential

Completed On 2/1/01

Added account class to products table
Products can be filtered to only allow products on a customer based on account class
Offer codes can restrict products available on online signup based on account class in offer code
Dialup number selection HTML stored on a per number basis to offload formatting from HTTP engine
Added account class to phone numbers table
Dialup numbers can be filtered to only allow products on a customer based on account class

Completed On 1/31/01

Merchant account can be specified on a per company basis
Companies that can be defined under more companies raised from 20 to 40

Completed On 1/30/01

Payment receipts can be smaller point if desired
New online signup web interface preference - Master Account Available
New online signup web interface preference - Old Email Address Available
New online signup web interface preference - Old Email Address Goes To
Email notification after online signup process switched from HTTP engine to JavaCompanion engine
Bank debit check numbers only roll forward on an approval
Check number recorded automatically in notes field for bank debit transactions
New RADIUS file generation preference - FTP Source File Path

Completed On 1/29/01

Added additional error checking on automated usage importing
Individually sent emails via SMTP come from company instead of employee

Completed On 1/25/01

SQL statement debugger captures ODBC open and close function results
A single tech support call log can be shared across multiple customers
Changed how customers to be invoiced queries database

Completed On 1/23/01

Release from hold via automated tasks reads 'Use Reactivation Fees' preference

Completed On 1/22/01

Billing cycle specific action triggers work properly as command line
IMAP enabled setting for EIMS is set properly on a restore email from hold

Completed On 1/20/01

Changed how check login SQL Statement returns results

Completed On 1/19/01

Tag added to dialup number table
Dialup number tag can be passed to server actions as a variable

Completed On 1/18/01

CD Signup config file replaces '/' with '-' in company name
Drivers License Number added to billing info screen
Next Check Number added to billing info screen
New miscellaneous preference - Allowed Emails Counts POPs Only
New billing preference - Sequential Declines Before Billing Use Set To None
Added extra field to broadband screen
Broadband fields are user definable
New server actions setup preference - Keep Matching Email Password In Synch

Completed On 1/17/01

Added payment stamp field to new payments
Stamp can be passed to payment receipts as a variable
Allowed offer codes raised from 30 to 100
New miscellaneous preferences - Email To Notify For Tech Request

Completed On 1/16/01

Payment receipts conform to Use Single Phone Number setting
Income refund reports can be summarized by Account Type

Completed On 1/12/01

Additional postcard style invoice format added

Completed On 1/10/01

Made some changes to how server actions are triggered on online signup

Completed On 1/8/01

Statements are automatically CCed to address where letters are CCed to
IP Address can be passed to mass mailed letters as a variable

Completed On 1/5/01

Receipt printing for individually processed virtual check works properly

Completed On 1/4/01

New employee security - Server Actions Setup
Made minor adjustment to how billing cycle additions show on customer web interface
Java Companion works properly on NT machines in a multi-user environment
New invoicing preferences - Add Service Dates To Comments On Generated Invoices
Domain renewal products can be specified on a per domain suffix basis
Authorization login and password for ACH transactions can be specified separately from credit card transactions on billing preferences

Completed On 1/3/01

Restore terminated account takes into account a user that has a matching email
Reactivation fees can be applied automatically with Automated Tasks - Restore Held Customers

Completed On 1/2/01

Changed how salesperson customer ID is calculated on Pay Commissions screen
Made some changed to international dates on letters

Completed On 1/1/01