Slave account customers can add domains through customer web interface
Company email manager supports 'admin' and 'sales' email types

Completed On 12/28/02

Generic usage views added under Usage SQL Hooks

Completed On 12/21/02

Product packages have override quantities per line item

Completed On 12/20/02

Changed decline letter code to utilize mass mailing code

Completed On 12/15/02

New other... web interface setup preference - Password Retrieval Letter
Added report button under Edit Employees section

Completed On 12/9/02

You cannot delete your own employee account via web interface

Completed On 12/6/02

Fixed rare problem when customers add their own domains via customer web interface

Completed On 12/1/02

Employee active flag applies to employee web interface also
Fixed problem when customer updates credit card CVV2 within customer web interface
Added additional checking for maximizing windows on Windows platform

Completed On 11/21/02

Domain notes can be passed to server events as a variable

Completed On 11/19/02

Added ability to force a pause after an SSH server event

Completed On 11/14/02

Virtual check support added for secondary companies within VISP setup

Completed On 11/11/02

Unrecognized credit card type will be recorded with a payment type of 'CrCd'

Completed On 11/03/02

Added credit card AVS security system for auto-voiding transactions
Routine that searches for customers with expired credit cards takes into account cards expiring in the current month
New server event preference - Show Debugger On Error

Completed On 11/01/02

Added account action threshold validations

Completed On 10/21/02

Added support for eMatters credit card gateway

Completed On 10/19/02

Mail server IP address can be searched within domains

Completed On 10/14/02

QuickDNS server events syntax updated
Auto created emails will not auto-add domain when specified if a domain is passed as part of the email
CVV2 AVS results recorded on a per payment basis
Credit card CVV2, issue number and start date are supported on customer self-edits on customer web interface

Completed On 10/11/02

Server events for pending accounts not triggered during online signup

Completed On 10/4/02

Fixed bug in dialup number display when dialup number does not include area code and customer has no phone number set

Completed On 10/3/02

New invoice setup preference - Show Login On Return Stub

Completed On 10/2/02

Account class can be passed to accounting export as a variable

Completed On 9/25/02

Employee security for contact reports works properly
QuickDNS Pro server provisioning has option for separate outgoing mail server
Added support for transit number hashing in NACHA trailer records

Completed On 9/24/02

Employee ID can be passed to letters as a variable

Completed On 9/19/02

Automated tasks time stamps usage import at start time instead of end time

Completed On 9/18/02

Preprinted 5 invoice format starts secondary pages farther down the page
Creating new payment via ISP management web interface gives the option to send receipt [Email/Paper/Both/None]
Fixed problem where change password event would fire before sevice was setup on server
Employee login can be passed to letters as a variable

Completed On 9/12/02

Made slight change to how payments are exported via ISP management web interface
Billing address fields can be passed to customer accounting export as variables
Number of exceptions shown on server event setup screens
Customer language can be passed to server events as a variable
Random tech support survey letter can be sent via ISP management web interface

Completed On 9/11/02

Generated invoices can be sorted by account type
Establish date can be passed to server events as a variable
Balance due can be passed to RADIUS file entries as a variable
Server events web interface works properly with new style events
New clean up function - Validate Record ID Sequences

Completed On 9/10/02

Setup fee products can have their own setup fees
Login and customer number can be passed to label codes as variables

Completed On 9/6/02

New usage preference - Unused Block Hours Roll Forward

Completed On 8/29/02

TD Canada Long export support added for credit cards
Postcard invoices can hide login as an option
New contact manager mass mailing preference - SMTP Emails From Employee
Billing cycle delete through customer web interface can trigger server event automatically
Tech calls taken by report and chart can be summarized by Created By and Completed By

Completed On 8/26/02

Override email works properly on tech support call log emails

Completed On 8/25/02

Slightly changed logic when calculating domains and emails allowed

Completed On 8/22/02

Override from address works on referral thank you letters

Completed On 8/21/02

Fixed problem that would prevent MacRADIUS change password event to work in ISP Management web interface under new style events
Area code fields slightly enlarged in contact manager

Completed On 8/20/02

Changed Usefulware CD signup error response of 901 to instead use 999

Completed On 8/15/02

New online signup web interface preference - Print Service Record
Customer web access can be logged to Notes 2
Changed email and domain passwords can automatically trigger change password events
Report date range can auto-update based on field change (no longer need 'Use' button)
New Domain Manager Preference - Renewal Invoice Comments Wording
New version of SMTP gateway addresses problem if there is no Subject header in incoming emails
New employee web interface preference - Can View Billing Info
Company email manager handles emails that come from a user with a comma in their name
Tech support call logs can be emailed to new employee when reassigned

Completed On 8/11/02

Made some changes to preprinted invoice format 6

Completed On 8/9/02

Location/city separator omitted from VCI/VPI locations when city code does not exist
Old transaction ID only transmitted for credit card refunds when old transaction was not a refund
made changed to invoice prorating code so prorateable and non-prorateable line items with time credit can be on the same invoice

Completed On 8/7/02

Special characters in logins and passwords are automatically URL encoded under the email manager

Completed On 8/5/02

Changed customer passwords automatically will trigger change password event
IP address displayed when viewing employees logged in

Completed On 7/31/02

Fixed problem where auto debited ACH transactions would not record a payment type
New past due account preference - Never Send Past Due Notice If More Than xxx Days Past Due

Completed On 7/30/02

Available sales tax rate table went from 50 to 250 entries
Added ability for each sales tax rate to include 3 individual rates

Completed On 7/25/02

Created new Preprinted invoice format

Completed On 7/24/02

Fixed problem where credit card swipe hardware would reverse expiration date month and year
Number of items on billing cycle can be passed to server events as a variable
User definable notes field shows on new account entry screen
Created new LaserSubstrates AutoSeal invoice format

Completed On 7/22/02

Fixed problem where some variables would not get passed to LDAP server events

Completed On 7/18/02

Force additional error suppression on automated task actions
Products part of multiple account classes always display properly on customer web interface
Fixed cosmetic problem on services screen when services are linked to billing cycle
Domain deletion in ISP management web interface happens right away
Contact manager call activity can be searched on
HTTPS added as available protocol for server events
New customer web interface preference - Can Create Domain
New customer web interface preference - Can Delete Domain
Made change to how billing cycle list is displayed in ISP management web interface
CCAuthorize update for Bank of America eStores

Completed On 7/17/02

Made minor change to the way postcard invoices display column headers

Completed On 7/15/02

Deleting found set of invoices allows you to delete closed invoices if they are null

Completed On 7/14/02

Fixed problem where <ProdID> would not display properly in generic report

Completed On 7/13/02

Domain registration invoice notes shows dates based on registration date

Completed On 7/12/02

Broadband speed and type value list slots expanded from 25 or 40 slots
SSH added as available protocol for server events

Completed On 7/11/02

Assume actions were successful preference moved up a level under server events setup

Completed On 7/9/02

LDAP event failure shows LDAP command properly in notification email

Completed On 7/4/02

Sending email address to notes on online signup works properly
Accounts receivable report within ISP management web interface works properly

Completed On 6/28/02

Products in form view sort by product ID

Completed On 6/27/02

Diners club cards automatically recognized

Completed On 6/25/02

Fixed rare problem where realm would not be set correctly in VISP setup with an offer code
Fixed cosmetic bug on an emailed invoice with a negative balance due
Quantities are taken into account when displaying emails and domains allowed in the GUI

Completed On 6/19/02

Domain registration invoices takes into account manually adjusted quantities when rolling next registration date forward
Customer dialup number list will fall back to area code matching if prefix matching not available
Credit card CVV, address and zip code can be edited via ISP management web interface
Adding additional service in ISP management web interface has the option to create prorated invoice
Made some changes to Preprinted 5 invoice format
Domain registration invoices stamp registration end date in comments
Broadband info can be edited via ISP management web interface
Made minor changes to .nl domain registration form
Made minor change to Spanish invoice return stub
Fixed bug that would cause web based payments to log the creator incorrectly
New SQL server event preference - Ignore Protocol Confusion Error With 'JDBC: MS SQL'

Completed On 6/18/02

Billing cycle products report can be summarized by account class

Completed On 6/17/02

Spacing between email and password on hardcopy service records increased
First billing cycle product ID can be passed to generic reports as a variable
Company email manager thread list shows who completed the thread

Completed On 6/16/02

New past due accounts preference - Invoice Must Be At Least xxx Days Old For Finance Charges
Made slight adjustment to NACHA format header record

Completed On 6/12/02

Purchase order number can be searched on when searching for individual invoices

Completed On 6/11/02

Web-based customer info edit allows updating of company name properly

Completed On 6/10/02

Payment type slots expanded from 20 to 30

Completed On 6/5/02

Termination date reset takes into account mass cancelations

Completed On 5/29/02

Made slight change to NACHA format

Completed On 5/26/02

Fixed spelling error on German invoices

Completed On 5/25/02

Due date can be searched on when searching for invoices

Completed On 5/23/02

Packages can be used on slave accounts
Slave account types show on receive payments screen
Auto-assign/release functions for email server IP addresses added
New online signup web interface preference - Trigger Server Events For Virtual Check Customers

Completed On 5/22/02

Changed how employee name is stamped on new payments

Completed On 5/18/02

Fixed false error when upgrading Assets table

Completed On 5/9/02

Usage records will fall back to canceled/held customer if there is no matching active customer
Headers added to timecard summary report
New export to accounting preference - Truncate Product IDs After xx Characters
New reports preference - 30/60/90 Accounts Receivable Report Based On Invoices
New format for 30/60/90 accounts receivable report added
Packages cannot be the same as product IDs
Packages can be assigned to specific account classes
Packages can be used for customer and ISP management online signups
Tech support notes locked down from XML access
Labels can be queued for a found set of invoices
New invoicing preference - Prompt For Account Class When Invoicing
New QuickDNS provisioning preference - Create FTP CNAME To WWW
Packages can be used on new account entry and pending account screens

Completed On 5/7/02

Email threads started in the email manager can be CCed BCCed
LDAP protocol added to server events/provisioning section

Completed On 5/5/02

Virtual checks can use separate billing address
Product sales report summarized by product ID shows quantity summary

Completed On 5/2/02

New product setting - Exclude From List Of All Products
Non-fancy invoices show thousands separator for balance due

Completed On 5/1/02

Product list is filtered on billing cycle create detail window

Completed On 4/30/02

Contract End Date can be passed to letters as a variable
Letters printed from contact manager can include company logo

Completed On 4/25/02

Hold and restore held server events can be triggered manually for emails and domains

Completed On 4/23/02

Packages (groups of products/services) can be defined under Edit Products
Packages can be added to invoices manually
Packages can be added to customer's billing cycle
New export to accounting preference - Customer Stored In
Fixed temporary screen lock when deleting company email manage thread on detail window
New miscellaneous preference - Next Registration Date Mandatory For Domains
New referrals preference - Multiple Referrals Are Credited [Monthly/Annually]
Automated tasks can automatically send expired credit card notices

Completed On 4/22/02

Made some changes to the NACHA export format

Completed On 4/21/02

Broadband type and speed can be passed to server events as variables
Added support for French quotes

Completed On 4/18/02

Added support for BluePay credit card gateway
Added support for ACH Direct credit card/ACH gateway

Completed On 4/17/02

New accounts preference - Auto Created Email Can Be Deleted Via Web

Completed On 4/15/02

Emails matching dialup login can be created via web interface by customers
EIMS delete email event will not attempt to delete mail folder if email name is null

Completed On 4/11/02

Credit Card CVV Number support added for ISP management processed credit cards
List of restricted headers in the company email manager increased from 10 to 50
New company email manager preference - Send Response To Sender Of Unlinked Thread
New company email manager preference - Unlinked Threads Assigned To
Accounts receivable research report can be summarized by Account Type

Completed On 4/10/02

Added support for Iongate credit card gateway

Completed On 4/8/02

Added batch header and trailer records to NACHA format file
Credit cards on online signup can be up to 22 digits (for Switch cards)

Completed On 4/7/02

Override Email Address can be searched in ISP management web interface
Billing cycle delete event fires properly when deleting billing cycle from slave account
New accounts preference - Sub-Account Creation Clears Service Fields
Auto-prorating routines check to make sure items are prorateable first
New ISP management web interface preference - Expiration Date Can Be Edited
Tech support 'Unresolved' button added back in

Completed On 4/2/02

Bank transit number and account number can be passed to letters as a variable

Completed On 4/1/02

Enter button disabled when creating a billing cycle item with a server event sub-trigger

Completed On 3/31/02

Failure notifications for SQL events properly include SQL statement

Completed On 3/28/02

New miscellaneous preference - Billable Call Time Rounded Up To The Nearest
Made some minor changes (stripping certain characters) from the QuickBooks export file

Completed On 3/27/02

Customer triggered credit card payments can optionally show CVV, start date and/or issue number
Automated task bill customers can be set per minute instead of per day
Tech support 'Unresolved' button removed
New employee security - Edit Support Billing Cost
Tech support cost per minute can be overridden on a per customer basis
Trouble ticket reports can be show open, closed or all
Income/projection report can be run based on the found set of customers
Restore held customer reactivation fee works also when you assume actions were successful

Completed On 3/25/02

Slave customer ID can be passed to server events as a variable
Credit invoices created through ISP management web interface can be automatically closed
Send/Print Now option for invoices allowed exporting of single invoice
New online signup web interface preference - Country Mandatory

Completed On 3/21/02

Customer added emails can include name
Emails added through ISP management web interface can include name
Credit card check output shown in ISP management web interface
Added support for ACH processing through ECHO

Completed On 3/20/02

Company email manager emails can searched based on assignment to employee
Billing cycle product tag can be passed to RADIUS file generation as a variable

Completed On 3/19/02

Server event for prepaid card online signup only triggered if the balance is paid in full
Prorated invoice for customer triggered billing cycle additions includes sales tax when needed
Printed fancy payment receipts always shows correct company in VISP setup
Added new fancy invoice format - Postcard 3

Completed On 3/18/02

Fixed problem when using the Trigger All button on the customers to be created list
Added additional error checking when adding customer through ISP management web interface
Added support for 2 2/3" virtual check paper

Completed On 3/17/02

Grace date can be viewed and edited in ISP management web interface
New customer web interface preference - Email Create/Deletes Logged To Notes

Completed On 3/14/02

Automated task invoice generation can be set per minute instead of per day

Completed On 3/13/02

Fixed problem with Total Internet response code during online signup

Completed On 3/12/02

Slightly changed logic on referral credits when credit applies per referral greater than 1
HTTP GET event timeout increased from 30 seconds to 180 seconds

Completed On 3/11/02

Expiration date can be search within ISP management web interface
Services isolated by account class works for customer additions when creating sub-account

Completed On 3/8/02

Customer email address can be passed to from and/or to fields in new style server events (for email)
Added support for credit card magnetic stripe readers
New accounts preference - Customer Num Can Be The Same For Sub-Accounts
New billing preference - Bill Now Flag Overrides Grace Date
Pre-sale quotes can be CCed and BCCed
Payment types can be defined under billing preferences
Fixed problem with Texas tax on negative invoices
Credit cards can be processed via web for customers that are within a sequential decline loop

Completed On 3/7/02

New customer web interface preference - Customer Can Edit Termination Date
New customer web interface preference - Customer Can Delete From Billing Cycle
More button added to contact manager notes
Fixed problem validating employee security when editing employee via web
New employee security - Edit Notes
Referral credit invoice properly created if only giving hours credit
Fixed false error message about CVV being empty during online signup when it's required
Fixed bug in company email manager that would cause ticket numbers to be reused

Completed On 3/4/02

Email miscellaneous field passes to new style server events properly
Auto-setting usage products at account creation works for slave accounts
Emails with apparent trouble ticket number cannot be bound to non-existent thread in email manager
New billing preference - Credit Card Payment Records Partial Number
Employee that opened ticket, date and time are recorded for company email manager emails

Completed On 3/2/02

New email manager preference - Hide Dialog When Deleting Thread
Company email manager emails can searched based on linkage to customer
Added delete button when viewing individual emails in email manager
Forwarded email manager emails can be CCed and/or BCCed
Fixed problem with not being able to validate employee when they edit their info through web interface
Made slight change to Spanish translations

Completed On 2/28/02

Made more security changes to web interfaces

Completed On 2/27/02

Made more security changes to web interfaces
Fixed invoice layout selection problem when employee overrides default invoice format

Completed On 2/26/02

Made more security changes to web interfaces
Status menu shows when searching for emails or domains
New ISP management web interface preference - Can Create Credit Invoice
Credit card statement address and zip code can be set per credit card
New company email manager preference - Append Headers To Email Body
Added forward option for company email manager emails
New server event protocol added - Dial Phone
Texas tax exemption works with services sold on a daily basis (prorated invoices)
Added support for generic email server events
Added support for generic domain server events

Completed On 2/25/02

Made more security changes to web interfaces

Completed On 2/22/02

Added billing cycle specific variables to new style server events

Completed On 2/21/02

Made more security changes to web interfaces

Completed On 2/20/02

Finance charges will not be assessed for customers within a grace period
New miscellaneous preference - Auto-Full Bill Address With Main Address
Made security changes to web interfaces

Completed On 2/18/02

Added support for SMTP AUTH
Added a forced page break between non-fancy invoices when printed as a single print job

Completed On 2/17/02

Postnet barcoding conforms to horizontal address spacing
New online signup web interface preference - CVV Required
Bank debits can be processed through automated tasks 2

Completed On 2/14/02

Domain IP address, login and password can be entered via ISP management web interface
CVV can be entered on customer online signup and ISP management signup
Start date and issue number available on ISP management signup
Timecard detail report grand total works properly
Customer numbers can be automatically reassigned for sub-accounts
New employee preference - Override Fancy Invoice Format
Added email password change functionality to ISP management web interface
Company email manager replies can be CCed and BCCed

Completed On 2/13/02

Employee preference removed - Show Closed Invoice Label
Closed invoice label always shows with different color
Create service event trigger removed service shut off date
List of customers to be invoiced can be sorted by account type
Billing cycle items with no time credit can be added to customer via isp management web interface without splitting into sub-account

Completed On 2/11/02

Referral invoices can auto-close invoices when referral credit covers balance due
Sales tax info shown on slave account's Billing Info screen
Invoice line items can be manually bound to a specific slave account

Completed On 2/10/02

Master account password can be passed to server events as a variable
Master account login and password can be passed to HTTP realm as variables for HTTP events
Asset management reports can be previewed
New ISP management web interface preference - Deleted Invoices/Payments Queued For Review

Completed On 2/08/02

Web based income refund reports has option to select summarize by

Completed On 2/06/02

New reports preference - Summarize Past Due Accounts By
Made slight change to how slave account sales tax is calculated
Restore Terminated Account function can automatically recreate email service
Issue Number and Start Date for credit card can show on new account entry screen when used
Issue Number and Start Date for credit card supported for online signups
New reports preference - Accounts Receivable Includes Pending Accounts

Completed On 2/03/02

Domain Overwrites User Entered Domain applies to ISP management web interface also
Bank deposit reports can be summarized by Date & Type on same report

Completed On 2/02/02

Made change to Spanish quotes

Completed On 1/31/02

Welcome letter can be unique for each company
Welcome letter can be overridden on a per billing cycle item basis
First and last name passed properly for bank debit transactions
Event exceptions expanded from 10 to 30 per event
Email address can be specified on a per tech call log basis
Preprinted 5 invoice format works with A4 paper size
New online signup web interface preference - Domain Overwrites User Entered Domain
Option added to automatically close all open invoices for customers that have open invoices with $0 balances (under Clean Up)
New past due accounts preference - Hide Extra Dialogs For Manually Canceled Slave Accounts
New product/server option - Never Charge Secondary Tax
Slave account billing cycle items on master account calculate sales tax based on slave account
New EIMS new style server event option - Hold Account Disables Email Account Completely
Added support for 3 3/8" virtual check paper

Completed On 1/30/02

Pause after event can be specified for telnet events

Completed On 1/29/02

New employee preference - Show Closed Invoice Label
System will prompt to transfer billing cycle to slave (from master) if manually canceling slave account
New billing preference - Spaces Between Routing And Account Number On Virtual Checks

Completed On 1/24/02

Customer's can edit virtual check and/or bank debit info on customer web interface
Email manager emails show To Address in list when initiated within Optigold
New usage SQL hooks preference - Pass 'Automated Tasks Last Run Date' With Year First

Completed On 1/23/02

Company email manager chooses correct signature when initiating email from secondary account

Completed On 1/22/02

New Accounts Report available through ISP management web interface
Canceled Accounts Report available through ISP management web interface
Usage can be exported via ISP management web interface
Offer code can be automatically applied to invoice when slave account signed up

Completed On 1/21/02

View Passwords employee security applies to service passwords
Fixed problem with online signup when forcing offer codes to be mandatory
MacRADIUS restore held customer unsuspends the account properly in new style events
New miscellaneous preference - Miscellaneous 1 Is Required
New accounts preference - Email Address Can Fall Back To Services Email

Completed On 1/17/02

Customer Email can be passed to server events as a variable
Web security slightly changed for ISP management web interface for deleting billing cycles
Invoices can be exported via ISP management web interface
Product sales reports can specify quantities as [All/Positive/Negative]
New invoicing preference - Due Date Always Set to xx Day Of The Month

Completed On 1/16/02

Payment receipt type can be overridden on a per customer basis
Dutch (.nl) domain registration updated to version 2.04
Export to QuickBooks functions supports negative payments
Cancel customers automated task changed from per xx days to per xx minutes
Manually triggered server actions for 'Place Customers On Hold' can be run as a batch
Manually triggered server actions for 'Restore Held Customers' can be run as a batch
Manually triggered server actions for 'Cancel Customers' can be run as a batch
Added new invoice format (Preprinted 5)

Completed On 1/15/02

Virtual check customers can be setup on servers automatically during online signup

Completed On 1/14/02

Server event failure notifications include the employee that triggered the action

Completed On 1/11/02

New accounts preference - Restore Terminated Account Resets Establish Date
Miscellaneous 1-4 can be passed to custom accounting export format as variables
Employee phone number can be passed to letters as a variable
New invoice setup preference - Quote Submit To Line
Pre-sale quotes can be sent in Spanish
Pre-sale quotes can be sent in Dutch
New past due accounts preference - Pending Customers Can Get Finance Charges

Completed On 1/10/02

Billing email address can be viewed and/or edited from isp management web interface
Tech call classification 2 available for use in isp management web interface
Restore terminated account function added to isp management web interface
Next registration date for domain can be viewed from isp management web interface
Email passwords can be viewed from isp management web interface
Emails can be created via isp management web interface
Domains can be created via isp management web interface
Email display filtering works for emails assigned to employee in email manager
Slightly changed thread deletion routines for emails assigned to employee in email manager
Emails can be deleted via isp management web interface
Domains can be deleted via isp management web interface

Completed On 1/9/02

Date fields in asset manager are user definable
Added manufacturer, model number and asset number to asset manager
Added 10 new user definable fields to asset manager
Email manager reply shows sender wrote message, not email manager account
Emails with no attachments no longer create attachment folder
Current date can be passed to email manager responses as a variable
Invoice message 2 can be set on a per company basis
Bank debit authorization type, login and password can be set on a per company basis
Header and footer records added to NACHA debit format file

Completed On 1/8/02

Referral credit report shows establish date of new customer
Email domain can fall back to company and/or customer domains when blank on new style server events
Fixed problem with date range on Open Trouble Tickets report
Slave account variables can be passed to new style events
Billing cycle detail window shows who created item

Completed On 1/7/02

Customers editing account info online takes into account bank debit and virtual check payment types
Customer notes can be passed to letters as a variable
Customer broadband notes can be passed to letters as a variable
Next registration date shown for domains on Services screen

Completed On 1/6/02

Added auto-complete function for manually entered pending charges
New usage preference - Usage Invoicing Delayed When In Current Month
Fixed logic for when offer code is mandatory for web signups

Completed On 1/5/02

Added new invoice format - 6.5" Wide

Completed On 1/4/02

Auto-creation of sub-accounts on ISP management web interface takes into account customers with no billing cycle
New employee web preference - View Passwords
Authorized account check takes into account ':', ',' and ' ' characters
Broadband dates validate that they are greater than 1/1/1900
Income/refund reports use new style dialogs
Consolidated income/refund reports into single button
Commission sales reports use new style dialogs
Due date added to LaserSubstrates invoice
Miscellaneous Services fields can be passed to letters as variables
Miscellaneous Customer Info can be passed to letters as a variable

Completed On 1/3/02

Billing cycle products report uses new style dialogs
Billing cycle products report can be summarized by city
Server events setup uses new style dialogs

Completed On 1/2/02