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- When contacting technical support, please supply the following information: product name, computer make/model, printer make/model and detailed instructions on how to duplicate the problem. Also, please refer to the user's guide, as the problem/question may be answered in it.
You can reach a technical support representative at any time by sending email to: support@digitalpoint.com.
If you are a registered user of any of our products, and you are within your support service period, you may contact technical support at: 858-452-3696.
- All of our products have an email discussion list that you may be interested to join. It's a good place to correspond with other users about anything and everything. All the discussion lists are closely monitored by support personnel and developers of our products. If you have a feature request, the discussion lists are the official forums to make them. They are also the first place that new versions of software are announced. Searchable archives of the discussion lists are also available. For more info on the email discussion lists, please visit the discussion list section.
- Many times our customers create utilities to make tasks easier for them, and they occasionally like to share them with the rest of the world. If you have something you wish to share that you think would benefit others, please send email to: webmaster@digitalpoint.com detailing what it is.
Please keep in mind that these files are supplied by the authors out of the kindness of their heart with no support or warranty of any kind. (So only bother them if you REALLY feel it's necessary).
| Description | Type | Submitted By | Link |
|---|---|---|---|
| Usage parser for parsing RADIUS log files. | PERL | Trent Stricker | Parse.zip |
| Usage parser for parsing generic RADIUS log files. | PERL | Stathy Touloumis | Radius_Parse |
| Script used to place customers on hold and restore from hold status (for BSDI). | PERL | Stathy Touloumis | Modify_User |
| BetterTelnet. The best Macintosh telnet client available. | Macintosh | Rolf Braun | BetterTelnet |
| ND telnet daemon for Windows. (free telnet daemon for Windows) | Windows | Nicolas Deschatrettes | ND Telnet |
| SSH 'How To' for Optigold ISP | Windows | Susie Ward | ssh-howto.zip |
| Command line SSH for use with Optigold ISP. Supports SSH1 and SSH2. | Windows | Simon Tatham. | PuTTY |
| Shell Tools for Cobalt RaQ. Command line add/suspend/unsuspend/delete of virtual sites and users. | Cobalt RaQ | Jeff Bilicki | shell-tools |
| RSH client and server daemon | Windows | Ilya Evseev | RSH |
| Imail adduser command line utility | IMail | Ipswitch | Utilities |
| Oracle JDBC Drivers (put in FileMaker Java Exensions folder) | Oracle | Oracle | classes12.jar |
| Sherlock plug-in for searching Optigold ISP Discussion List (put in Internet Search Sites folder within System folder) | MacOS 8.5 or higher | Shawn Hogan | OptigoldISP.src.hqx |
| Usage parser for parsing generic RADIUS log files. | FileMaker Pro | Shawn Hogan | Parser.zip |
| Usage parser for parsing Microsoft IAS (Internet Authentication Service) log files. | FileMaker Pro | Shawn Hogan | ParseIAS.zip |
| Usage parser for parsing Steel Belted RADIUS log files. | FileMaker Pro | Shawn Hogan | ParseSBR.zip |
| Usage parser for parsing Broadwing reseller billing files. | FileMaker Pro | Shawn Hogan | ParseBRW.zip |
| Usage parser for parsing MacRADIUS log files. | FileMaker Pro | Shawn Hogan | ParseMR.zip |
| Connection Magic CGI for use with Optigold ISP | PHP | Shawn Hogan | Connection Magic |
| Optigold ISP data model and entity relationship diagram | FileMaker and PDF | Shawn Hogan | Data Model |
| YoYo/Optigold telephony hook. (use with YoYo telephony system) | Macintosh AppleScript | Shawn Hogan | yoyo.hqx |
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