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Recent Content by mdorsh

  1. mdorsh
    Post

    Major incorrect data / cross table problem

    I have found the backup from right before the upgrade and will try this as time allows today. This brings up a question. If after this...
    Post by: mdorsh, Jun 16, 2004 in forum: Optigold ISP
  2. mdorsh
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    Major incorrect data / cross table problem

    -----"The only way it could have brought something in from another table would be to import it." As stated in a previous post, we seem to have...
    Post by: mdorsh, Jun 16, 2004 in forum: Optigold ISP
  3. mdorsh
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    Major incorrect data / cross table problem

    ohhh kaayyy. so let me get this straight. 1) You have no idea how your database software could have placed info from the call activity into...
    Post by: mdorsh, Jun 16, 2004 in forum: Optigold ISP
  4. mdorsh
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    Major incorrect data / cross table problem

    Wow, it's almost as if you're not reading my questions at all.
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  5. mdorsh
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    Major incorrect data / cross table problem

    But we rebuild indexes every day, why would this all of a sudden carry forward balances from closed invoices?. !!!! Also please see my possible...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  6. mdorsh
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    Major incorrect data / cross table problem

    Ok we have figured out that (as all our 1997 invoices and corresponding payments are legacy imports from an old access database and we only need...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  7. mdorsh
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    Major incorrect data / cross table problem

    Managed to dig up some more info by digging round in the occasional old backup that we sometimes archive. It looks as though these invoices may...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  8. mdorsh
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    Major incorrect data / cross table problem

    Just re-read this and worked out what you meant (on first reading I thought you meant to delete all invoices that shared the date with the bogus...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  9. mdorsh
    Post

    Major incorrect data / cross table problem

    I still don't understand how a) null items can just 'happen' in the first place and b) how they could mix up data from a totally separate table....
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  10. mdorsh
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    Major incorrect data / cross table problem

    These invoices are not from a specific date. As stated in my earlier post they are already closed invoices from a variety of accounts, some closed...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  11. mdorsh
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    Major incorrect data / cross table problem

    in fact just checked and even the administrator account is not set with privileges to do that
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  12. mdorsh
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    Major incorrect data / cross table problem

    Only the administrator user has this privilege and it is only used by one person and only for changing other users prefs. We never have need to...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  13. mdorsh
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    Major incorrect data / cross table problem

    We have removed them (now showing no null line items) we still see incorrect invoices on accounts however (impossible at this stage to tell how...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  14. mdorsh
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    Major incorrect data / cross table problem

    Billing cycle items are fine, and yes we do have many entries in the 'Null Line Items' some look obviously incorrect (credits for millions and...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP
  15. mdorsh
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    Major incorrect data / cross table problem

    Using Optigold 3.3.2 & Filemaker Pro Unlimited 6 v.4a We are unable to determine when this issue started, other than our daily backups from the...
    Post by: mdorsh, Jun 15, 2004 in forum: Optigold ISP