Industry News

I had lunch with Thomas from our production engineering team today. During our chat, we talked about the future of the company’s organizational structure and plans to split into feature-focused teams after a big launch we have planned for 2013. Thomas noted that in his previous role with Amazon, teams were judged directly against metrics for the features on which they worked, and this had both good and bad elements.“choose wisely, for while the true Grail will bring you life, the false Grail...

Of all the tools I use each day on the web, perhaps none frustrates me more than bit.ly. I like being able to track all the sharing I do across networks with a single URL shortener, but the site’s frustrating from numerous levels. Historic data and habit are most of what keeps me from moving to other services (along with a lack of knowledge of better platforms, though awe.sm seems worth a shot).

We can do better than being forced to take multiple, non-intuitive actions to shorten a URL and...

Being a moderately analytical marketer, I should be pretty smart about assuming a correlation between two events that might not necessarily exist. And yet, for the past few years, I’ve foolishly done the opposite. Below is a chart of my Twitter follower growth from Followerwonk over the past 60 days:

The spikes are probably days when I’ve sent some awesome tweets that went viral and reached a lot of new folks who then clicked the “follow” button. What else could they be, right? What could...