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Student Princess
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Student Princess

Peon, Female

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May 20, 2014
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    Female
    I have just joined Digital Point, but can't figure out where to post a new thread, so I will post my question here.

    1009 Error in using AVS4Mac M4V Converter Plus

    I hope I'm posting a new post/comment in the correct place.

    I recently purchased the software mentioned in the subject line of this message. One of the features mentioned about this piece of software on the software's website was that it's able to convert rented iTunes M4V files into a more customizable format. I rented a movie from iTunes, for only $0.99, and waited for it to convert to a MOV (QuickTime) video file. I understand that rendering movies/ video files into another format takes a long time. However, after trying to get this rental to convert several times, it kept saying "1009" on the screen instead of converting the movie. Rather, it would act like it was converting the movie & then say 1009. (This rental was in HD [high definition]). So, thinking that the HD format was the issue, I rented the movie again for $0.99 in standard definition (SD). The SD version wouldn't even act like it was converting or wanted to convert; it reverted straight away to the 1009 number.

    My purpose in purchasing this software was to back up my existing iTunes movies, TV shows, etc & also to take advantage of the rental movie conversion feature. Granted, I did not spend a lot of money on rentals trying to get this particular software feature to work, a mere $2.00. Perhaps it was this particular rental movie that did not want to work with this software, for whatever reason. Still, I am frustrated that it is not working. I paid good money for this software, and I want to make sure that it does everything that SWREG - Digital River (or the appropriate manufacturer) claims it can do. I have emailed customer support and am awaiting a reply.

    Any helpful comments/ information is greatly appreciated.

    #1009error #avs4macm4vconverterplus #swregdigitalriver

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